O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (566)
Developer
Omega

Engage with customers everywhere: Facebook Messenger, WhatsApp, & 20+ chat channels & Contact Form.

With one-click integration with Omega: Facebook Messenger Chat & WhatsApp Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button

With one-click integration with Omega: Facebook Messenger Chat & WhatsApp Chat & Contact Form, you ... more
  • Build your customer support with WhatsApp chat, Facebook and Instagram...
  • All-in-one chat button lets customers chat with you via their preferred chat app
  • Customize chat widget's style, device & page target, and preset welcome messages
  • Analyze the effectiveness of chat channels: Messenger, Whatsapps & contact form
  • Messenger and WhatsApp's welcome message box helps increase customer engagement
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Facebook Messenger
  • Whatsapp
  • Instagram
  • Live chat
  • Omega

Pricing

Free

Free

  • Unlimited visitors/month
  • 1 chat widget
  • 3 chat channels
  • Fully customized widget & channel style
  • 24/7 live chat support

Basic

$2.99 / month

or $28.70/year and save 20%

Expand customer reach with Unlimited chat channels

  • Everything in Free, plus:
  • Unlimited chat channels
  • 24/7 live chat support

7-day free trial

Pro

$4.99 / month

or $47.90/year and save 20%

Track visitor data to inform decisions & Enrich customer base with Contact Form

  • Everything in Basic, plus:
  • Unlimited chat widgets
  • Visitor tracking analytics
  • Contact form widget
  • Premium 24/7 live chat support

7-day free trial

Premium

$11.99 / month

or $115.10/year and save 20%

Tailor channels to target customers in all scenarios

  • Everything in Pro, plus:
  • Unlimited agents for Whatsapp, Messenger
  • Target pages
  • Working days and hours
  • Fast processing for high-traffic store

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (566)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its multi-channel customer support capabilities, integrating up to three social media platforms even in its free version. It's praised for easy setup, seamless website integration, and enhancing operational efficiency through customizable communication options including Facebook Messenger, Instagram, Twitter, and Skype. Merchants appreciate the responsive support team and report increased sales and improved secure communications with customers.

March 20, 2025

Tracy, from the customer support team was able to help us about our problem swiftly. Thumbs up! The app also helped us to connect w/ customers.

Asia Brewery Inc.
Philippines
Over 4 years using the app
Omega replied March 25, 2025

Thank you for your great feedback! 😊 We're so happy to hear that Omega: WhatsApp Chat, Contact Form is helping you connect with your customers and that Tracy provided swift ...

December 9, 2024

Ultra-responsive and efficient customer service. I found out about this app thanks to Chat GPT and I understand why it's rated so highly. I had to ask a lot of questions and make a lot of adjustments to my site and customer service always responded quickly and solved my problems brilliantly. Thank you so much!

Velora Luxe
United States
3 days using the app
Omega replied December 12, 2024

Thank you for your wonderful review! 😊 We're thrilled to hear you had such a great experience with the Omega Messenger, WhatsApp Chat app. 🌟 It’s awesome that you found us ...

February 7, 2025

The Omega Support Team is fantastic! Branding is crucial, and they understood that perfectly. They helped me change the header colour to match my brand and even removed the Omega mark at the bottom, keeping my website’s look seamless. Great support!

DIVIN Australia
Australia
About 3 hours using the app
Omega replied February 10, 2025

That's awesome! 🎉 Our Omega Support Team always goes the extra mile to ensure everything aligns with your brand. Glad they helped you customize it perfectly! 🚀😊

Support

App support provided by Omega.

Developer

Omega

Ha Noi Viet Nam, Ha Noi, 100000, VN

Launched

January 20, 2016

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