Facebook Messenger ‑ Live Chat

Facebook Messenger ‑ Live Chat

by Omega

Facebook Chat, Abandoned Cart Recovery via Messenger Chat

4.9 of 5 stars(272 reviews)

Be Free And Easy

Just one click to set up a live chat plugin for your website. All basic features are supported

Get More Subscribers Insight

Collect subscriptions with Facebook Messenger; display all analytics about abandoned cart recovery or chat conversion rate.

Increase Your Conversion Rate

Engage your website visitors and turn them into loyal customers by using chat widget and messenger campaigns.


About Facebook Messenger ‑ Live Chat

Are you looking for a solution to convert your visitors and increase sales through live-chat?

Don’t worry, Facebook Messenger-Live Chat is just what you need. Our app provides your Shopify store a live chat app to manage all your customer conversations via Live Chat and Facebook Messenger in real time.

How does it work?

  1. Install the app
  2. Integrate with our Facebook page
  3. Customize your own design
  4. Satisfy your customers with live chat experience

New feature:

  • Add To Cart: Send customers order status when they are opt-in through Facebook Messenger.

  • Abandoned campaign: Remind customers of abandoned carts by timely and proactive messages via Facebook chat. Boost your revenue through recovery orders.

Highlighted features

  • Integrate with Facebook chat to provide a live chat channel for your website. Get more sales by improving your customer chat service and live support experiences.
  • Set up your working schedule with option to turn your availability off/on by days
  • Display on target pages so you can keep in touch with customers at right points
  • Chat log - Save the conversation history and easily continue with profile message
  • Customer session - Remain the customer session up to 24h for getting back later easily by customer supports

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

Basic

Free

  • Connect Facebook Fanpage/ Business account
  • Custom Widget Position
  • Custom Chat Icon for Desktop
  • Custom Chat Color
  • Device Target

Premium

$4.99/month

  • As Basic +
  • Page Target
  • Set Working Days/Time
  • Custom CSS

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    90% of ratings are 5 stars
  • 4 of 5 stars
    3% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    4% of ratings are 1 stars

Most recent reviews

Chonky Bois

Great app, great customer support. I prefer talking one-on-one with my customers so I was interested in switching from a chat bot to a live chat. I tried out this app because it uses Facebook Messenger which almost everyone (including myself) in my target market uses. It seamlessly links with Messenger and Shopify Inbox and makes chatting and following up with customers super easy. The support team offers a variety of contact options and is extremely responsive.

Mis Claire

this app works so well, and with newly added features are just awesome! The CS, Joy is very helpful and responsive. Can't wait for more features coming !!

Les Parentales

I love this app very usefull we use it everyday to communicate with our clients . Easy, fast and perfect.

Developer reply

November 29, 2021

Hi Les Parentales,

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our app as 5 Star as we strive to provide just that for all our customers.
Feel free to drop us a line via Live Chat channel, we are more than happy to help!
Have a wonderful day!
Kaylee - Omega Team