PingMe Facebook Messenger Chat

PingMe Facebook Messenger Chat

Free plan available. 7-day free trial.
Rating (4.8)
Reviews
Developer

Highlights

Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

January 20, 2016

Languages

English

Categories

Chat

Integrates with

Facebook Messenger, Whatsapp, Instagram

Live chat & engage with customers everywhere they shop: Facebook Messenger, Instagram, Whatsapp

With PingMe, your customers can "ping" you right where they are - in favorite chat. Fast & Easy - for customers & for you. With one-click integration, you can keep conversions persistent across your Shopify stores, Facebook & Instagram. Save time and money with real-time messages, centralized customer engagement and insightful tracking data. Not just a chatbot, PingMe gives you chance to have real conversations - give people what they really need when they need it with superior deliverability.

With PingMe, your customers can "ping" you right where they are - in favorite chat. Fast & Easy - for customers & for you. With one-click integration, you can keep conversions persistent across your Shopify stores, Facebook & Instagram. Save time and money with real-time messages, centralized customer engagement and insightful tracking data. Not just a chatbot, PingMe gives you chance to have real conversations - give people what they really need when they need it with superior deliverability. more
  • Live chat widget for a better customer support experience and increase in sales
  • Centralize all customers engagement in one place - easier remarketing
  • Engage with customers anytime at every touchpoint with insightful analytics
  • Take care of your customers 24/7 and reach them even when they leave website
  • Beautiful and modern chat widget suits all themes

Pricing

7-day free trial

Basic

Free

  • Live Chat via Facebook Messenger
  • Customize Live Chat widget
  • Device Target
  • Dashboard with insightful data
  • Customer Support

Premium

$6/month

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

Basic

Free

  • Live Chat via Facebook Messenger
  • Customize Live Chat widget
  • Device Target
  • Dashboard with insightful data
  • Customer Support

Premium

$6/month

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

438 reviews

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 25, 2023

It's like a virus! After removing this app it is still on my website and there is nothing to turn off or delete more! Don't recommend

Happy Pet Central Shop
Romania
Time spent using app: 12 minutes
Omega replied May 25, 2023

Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Regarding your comment, as per our check, you have just installed our app today and we still can see the app is still installed in your store. Please contact us via the live chat box in the app or email contact@omegatheme.com to describe more about the issue so we can support you with this situation.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

Edited May 22, 2023

This app did not work properly for me. when installed my product pictures were not visible, reinstalled twice but would not work properly with Electron theme. customer Support was no help at all. Their best troubleshooting method was to reinstall the app.....wow.

Spy Fox Gadgets Inc.
United States
Time spent using app: About 3 hours
Omega replied May 22, 2023

Hello,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your comment about the issue and our support team has reached you to help with this. Please check your email and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team

April 4, 2023

So far so good. The support responds quite fast. It's affordable too. Let's see how it goes. Will give full review later

Just Your Hair
Canada
Time spent using app: About 1 hour
Omega replied April 5, 2023

Thanks a million for your positive feedback 💙💚💛🧡.Glad to hear you've found our app helpful to work with your business. That is our goal. Let’s rock together 🔥🚀

About this app

Launched

January 20, 2016

Languages

English

Categories

Chat

Integrates with

Facebook Messenger, Whatsapp, Instagram

Built by Omega

About Omega

4.9 average rating

8 years building apps for the Shopify App Store

Support

Send a message

support@omegatheme.com

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