Related categories

PingMe Facebook Messenger Chat

Live chat with shoppers on Facebook Messenger, Instagram &more

Free plan available

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Facebook messenger live chat

Key values section

Facebook Messenger and more

Actively provide customer support on multi-channels: Facebook Messenger, Instagram, WhatsApp. Deliver realtime messages for better support

Fast and Easy Setup

Set up Messenger live chat in 30s. Not an icon that redirects back to your Facebook page. Engage with customers anytime at every touch point

Turn your chat into revenue

Keep conversions persistent across anywhere they shop: Shopify Store, Facebook, Instagram. Save time with our performance tracking

App details

PingMe Facebook Messenger Chat

PingMe Facebook Messenger Chat

Top Apps Everybody's favorite go-to apps handpicked by Shopify

Live chat with shoppers on Facebook Messenger, Instagram, Whatsapp +

71% of customers spend on chat apps every day, every hour. 20 billion texts are sent in Facebook Messenger daily.*

Why don’t you do business with your customers in their favorite app?

With PingMe, your customers can “ping” you right where they are: Facebook Messenger, WhatsApp & Instagram.

  • No need to set up your own chatbot!
  • Engage with them where they already are - in chat.
  • Keep conversions persistent across your Shopify store, Facebook or Instagram shop.

PingMe gives you more than a chat icon!

Beautiful and modern chat widget for all websites

  • Customize chat widget style blended with your store.
  • Friendly and popular interface of Facebook Messenger love by all customers and owners.
  • Suitable for all-sized businesses, specially omnichannel merchants.

Live chat provides a better customer support experience and increase sales

  • Set up live chat in one click - smoothly integrated and ready to use. 100% mobile-friendly
  • Allow customers chat right on your store. No redirect back to your Facebook Fanpage.
  • Use Facebook Automation for instant answer about order, shipping, etc.

Centralize all customers engagement from anywhere in one place

  • Control all your customers’ interactions from muti-channels in one place.
  • Send email to your customers right in app.
  • Track your visitor performance with insightful statistics.
  • Multi-store support: connect many stores with the same Facebook chat.

Engage with customers anytime at every touchpoint

  • Take care off your customers 24/7 and reach them even when they leave your website with Leave Contact Form: Set up a quick form for your customers to leave messages when you are offline. No more missing contact.
  • Set time to turn off your chat once you are away/offline.
  • Remind unread conversations (upcoming)

Understand your customers’ shopping journey

  • Set up time to popup chat box with warm welcome message or discount code.
  • Target chat icon to appear on specific pages, such as high-intent products. Or you can hide chat icon on Mobile Check out Page for better experience.
  • Effortless retargeting campaign with all-in-one chat storage.

Suitable for all-sized businesses

Support multiple languages in chat widget

24/7 live support

PingMe by Omega

Launch date

Integrates with

  • Theme 2.0
  • Facebook Messenger
  • Whatsapp
  • Instagram
PingMe Facebook Messenger Chat

PingMe Facebook Messenger Chat

Top Apps Everybody's favorite go-to apps handpicked by Shopify

Live chat with shoppers on Facebook Messenger, Instagram, Whatsapp +

71% of customers spend on chat apps every day, every hour. 20 billion texts are sent in Facebook Messenger daily.*

Why don’t you do business with your customers in their favorite app?

With PingMe, your customers can “ping” you right where they are: Facebook Messenger, WhatsApp & Instagram.

  • No need to set up your own chatbot!
  • Engage with them where they already are - in chat.
  • Keep conversions persistent across your Shopify store, Facebook or Instagram shop.

PingMe gives you more than a chat icon!

Beautiful and modern chat widget for all websites

  • Customize chat widget style blended with your store.
  • Friendly and popular interface of Facebook Messenger love by all customers and owners.
  • Suitable for all-sized businesses, specially omnichannel merchants.

Live chat provides a better customer support experience and increase sales

  • Set up live chat in one click - smoothly integrated and ready to use. 100% mobile-friendly
  • Allow customers chat right on your store. No redirect back to your Facebook Fanpage.
  • Use Facebook Automation for instant answer about order, shipping, etc.

Centralize all customers engagement from anywhere in one place

  • Control all your customers’ interactions from muti-channels in one place.
  • Send email to your customers right in app.
  • Track your visitor performance with insightful statistics.
  • Multi-store support: connect many stores with the same Facebook chat.

Engage with customers anytime at every touchpoint

  • Take care off your customers 24/7 and reach them even when they leave your website with Leave Contact Form: Set up a quick form for your customers to leave messages when you are offline. No more missing contact.
  • Set time to turn off your chat once you are away/offline.
  • Remind unread conversations (upcoming)

Understand your customers’ shopping journey

  • Set up time to popup chat box with warm welcome message or discount code.
  • Target chat icon to appear on specific pages, such as high-intent products. Or you can hide chat icon on Mobile Check out Page for better experience.
  • Effortless retargeting campaign with all-in-one chat storage.

Suitable for all-sized businesses

Support multiple languages in chat widget

24/7 live support

PingMe by Omega

Launch date

Integrates with

  • Theme 2.0
  • Facebook Messenger
  • Whatsapp
  • Instagram

Pricing

Basic

Free

  • Live Chat via Facebook Messenger
  • Customize Live Chat widget
  • Device Target
  • Dashboard with insightful data
  • Customer Support

Premium

$6/month

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

Holiday Crazy Deal

$2.49/month

billed at $29.88 once per year

  • Basic +
  • Page Target
  • Set Working Days/Time
  • Instagram Direct Message
  • Get customer contact information
  • Send Email directly in app

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars

List of reviews

Filter and sort reviews

  • Adan Fabrics

    Location Finland
    Time spent using app 4 days

    extremely helpful support. Lynn was super helpful in going out of her way to improve the UX of the chat app on my website. Didnt expect this level of support but was positively surprised.

    Developer reply
    November 11, 2022

    Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

  • Bawaut

    Location China
    Time spent using app 3 days

    A very good service team, the software is also very smooth to use, and they have helped me a lot....

    Developer reply
    November 3, 2022

    Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

  • vanpowers.bike

    Location China
    Time spent using app About 2 months

    This app works great. Customer service is very prompt and patient. highly recommended. This app works great. Customer service is very prompt and patient. highly recommended.

    Developer reply
    November 3, 2022

    Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

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