O: WhatsApp Chat, Contact Form

O: WhatsApp Chat, Contact Form

Pricing
Free plan available. Free trial available.
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (283)
Developer
Omega

Engage with customers everywhere: Facebook Messenger, WhatsApp, & 20+ chat channels & Contact Form.

With one-click integration with Omega: Facebook Messenger Chat & WhatsApp Chat & Contact Form, you can keep conversions persistent across your Shopify stores through Facebook chat, WhatsApp chat popup, and 20+ platforms like SMS, Email, Viber, Phone, WeChat, Skype, Line, TikTok, Telegram, Facebook and Instagram, etc. Omega Facebook Messenger Chat & WhatsApp Chat help increase sales conversions, generate leads, and improve customer support with one live chat button

With one-click integration with Omega: Facebook Messenger Chat & WhatsApp Chat & Contact Form, you ... more
  • Build your customer support with WhatsApp chat, Facebook and Instagram...
  • All-in-one chat button lets customers chat with you via their preferred chat app
  • Customize chat widget's style, device & page target, and preset welcome messages
  • Analyze the effectiveness of chat channels: Messenger, Whatsapps & contact form
  • Messenger and WhatsApp's welcome message box helps increase customer engagement
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

English

Works with

  • Facebook Messenger
  • Whatsapp
  • Instagram
  • Live chat
  • Omega

Pricing

Free

Free

  • Unlimited visitors/month
  • 1 chat widget
  • 3 chat channels
  • Fully customized widget & channel style
  • 24/7 live chat support

Basic

$2.99 / month

or $28.70/year and save 20%

Expand customer reach with Unlimited chat channels

  • Everything in Free, plus:
  • Unlimited chat channels
  • 24/7 live chat support

7-day free trial

Pro

$4.99 / month

or $47.90/year and save 20%

Track visitor data to inform decisions & Enrich customer base with Contact Form

  • Everything in Basic, plus:
  • Unlimited chat widgets
  • Visitor tracking analytics
  • Contact form widget
  • Premium 24/7 live chat support

7-day free trial

Premium

$11.99 / month

or $115.10/year and save 20%

Tailor channels to target customers in all scenarios

  • Everything in Pro, plus:
  • Unlimited agents for Whatsapp, Messenger
  • Target pages
  • Working days and hours
  • Fast processing for high-traffic store

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

Reviews (283)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer service and communication by connecting with customers through multiple channels like Facebook Messenger, Instagram, and more, which has helped increase sales. The app is easy to set up, customize, and integrates seamlessly with up to three platforms for free. Merchants also praise the responsive and effective customer support, enhancing the user experience.

March 20, 2025

Tracy, from the customer support team was able to help us about our problem swiftly. Thumbs up! The app also helped us to connect w/ customers.

Asia Brewery Inc.
Philippines
Over 4 years using the app
Omega replied March 25, 2025

Thank you for your great feedback! 😊 We're so happy to hear that Omega: WhatsApp Chat, Contact Form is helping you connect with your customers and that Tracy provided swift ...

May 22, 2025

App not install, help me

Silikon Apparels Ltd.
Bangladesh
3 months using the app
Omega replied May 26, 2025

Hi there,

Thank you for your feedback and we're really sorry to hear you had trouble installing the app initially.

We noticed that the app has since been installed and is ...

June 5, 2025

I’m very happy with the team—super responsive and professional! Tracy was especially proactive and helpful. Great service overall!

CUZZ
United States
About 3 hours using the app
Omega replied June 8, 2025

Thank you for your amazing 5-star review! We’re thrilled to hear you had such a positive experience with our team. A special shoutout to Tracy for being proactive and helpful ...

Support

App support provided by Omega.

Developer

Omega

Ha Noi Viet Nam, Ha Noi, 100000, VN

Launched

January 20, 2016

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