Overall rating
3.8
Counts per rating level
  • 79% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
January 3, 2024

Hi, Does Omega only connect to Facebook to display the tickets on Facebook or can it also be displayed on my shopify store. If so, how can i integrate the events on my store? i am currently using a integration names Ecomposer for my landing pages and would like to display event tickets on my Ecomposer landing pages if you could please help me with that i would highly appreciate it.

LICENSE ME
United Kingdom
2 days using the app
Omega replied January 4, 2024

Hi LICENSE ME team,

Thank you so much for your rating and we appreciate that you bring your concern to us.

Our app does support integration with Ecomposer the page builder and can help you show a Ticket button to direct your visitors to your Facebook page. Please contact our live chat support or our email support@omegatheme.com so we can help you set up the app.

Should there be any other topics you want to discuss about the app, we would be more than happy to support you!

Edited November 26, 2023

Originally worked well - However then started having constant issues, not self syncing, always having to chat with support. Then the app stopped working completely, no communication from the team, continued to be charged without anything happening. Terrible service.

Go Dive Tasmania
Australia
Over 3 years using the app
Omega replied July 21, 2021

Hi.

I'm sorry to hear you had such a frustrating experience with our app, that's not what we like to hear. Your feedback is important to us, and we want to address your concerns promptly.

As the app could not sync the Events from Facebook, we have updated a new feature for the app to help you update events manually, I hope this helps. Your business means a lot to us, so if you ever have additional feedback, please don't hesitate to email me at contact@omegatheme.com

Thank you,
The Omega support team

Thank you for bringing this to our attention.

January 30, 2019

Event display works great. Integrated communication with the dev gives you great support. A+++ recommended. The developer is quick to reply.

RTB Event Group
United States
About 3 years using the app
December 2, 2020

We really like that this feature enables our e-commerce site to engage with our audience by hosting free workshops via Facebook. We didn't need to pay a huge amount to design our own online workshop page and this app came in super handy. I also had very quick, helpful and prompt responses from the OmegaTheme team and was served by a fantastic real person called Kaylee who messaged me immediately on mutliple occasions when I needed help. She went above and beyond.

Neau Collective
Australia
Over 2 years using the app
Omega replied July 21, 2021

Hi Neau Collective,
We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Omega Team

Edited October 31, 2019

Worked great and then stopped working. I reset everything, even creating a new Facebook app id for it. I asked for support and received none. Guess I'll be looking for a new solution.

UPDATE: Facebook is requiring new information to be created with the APP ID required to use this Omega app. I did a bit of research and found how to resolve my issues. So my app works again. But Omega definitely needs to make an update to their documentation as it is outdated and not helpful in actually completing your app id request with Facebook for use with this app.

Rob Kaz Art Shop
United States
About 2 years using the app
Omega replied June 22, 2020

Hi there,

Thanks for taking the time to leave a review for us and we would like to extend to you our most sincere apologies regarding the problem you had while using our app. We are really appreciate your feedback to make our app better for users.

If you need any support, please feel free to let us know.

Best regards,
Kaylee

July 20, 2022

Ran into a couple of issues with the facebook connection and Joy was very helpful via the easy to use support chat service.

Alphabet Brewing Company
United Kingdom
Over 1 year using the app
Omega replied July 21, 2022

We love helping Shopify Merchants and we truly appreciate you using our app! 🚀🚀🚀 Thank you so much for the positive feedback and 5-star review! 🥰
Much appreciated,
Joy

Edited May 30, 2019

Im using this app to sync my events that are already on my Faebook event page to the event page on my website. At first I had a hard time following the directions as I have only a little html experience, but after contacting support, he walked me through it and now its working great! Ive been looking for a long time for an app like this!

Diverscity Clothing Co.,LLC
United States
About 1 year using the app
March 6, 2023

This app is so intuitive and easy to use, also the support team are always ready at the drop of a hat to support :)

Mane Specialist Bottleshop
Australia
12 months using the app
Omega replied March 6, 2023

Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support and app as 5 stars as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!

March 19, 2023

This is a great app. Good tutorial to show you how to get connected, and I had one issue, and they fixed it for me immediately. Highly recommend this app!

The Crafty Shambles
United States
10 months using the app
Omega replied March 20, 2023

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

April 3, 2019

Great developer. Easy to work with. Made my event calendar from FB shine on my website. Lots of options for customization, too. 5 stars!

Republic Country Club
United States
8 months using the app