Reviews (19)

Overall rating
3.8
Counts per rating level
  • 79% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 11% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 5% of ratings are 1 stars
Edited November 26, 2023

Originally worked well - However then started having constant issues, not self syncing, always having to chat with support. Then the app stopped working completely, no communication from the team, continued to be charged without anything happening. Terrible service.

Go Dive Tasmania
Australia
Over 3 years using the app
Omega replied July 21, 2021

Hi.

I'm sorry to hear you had such a frustrating experience with our app, that's not what we like to hear. Your feedback is important to us, and we want to address your ...

Edited October 31, 2019

Worked great and then stopped working. I reset everything, even creating a new Facebook app id for it. I asked for support and received none. Guess I'll be looking for a new solution.

UPDATE: Facebook is requiring new information to be created with the APP ID required to use this Omega app. I did a bit of research and found how to resolve my issues. So my app works again. But Omega definitely ...

Rob Kaz Art Shop
United States
About 2 years using the app
Omega replied June 22, 2020

Hi there,

Thanks for taking the time to leave a review for us and we would like to extend to you our most sincere apologies regarding the problem you had while using our app ...

Edited April 5, 2018

I decided not to write a review until I had been using the app for awhile. I have had this app installed on my store for about a month. During the 14 day free trial I had a few minor issues and suggestions that I sent to Omega. I believe we may be on a different time zone so there was bit of a delay in responding to my inquiries. Once they did, my issues were resolved right away. My first issue ...

Chrisie Styles
United States
About 1 month using the app
December 4, 2022

this app is fantastic and Joyce was a huge help with assisting me in setting it up, kudos to the team and Joyce!

Unplugged Gaming
United States
28 days using the app
Omega replied December 4, 2022

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

December 7, 2021

Works exactly as described. Any issues that I have had, support was quick to respond and fix the issue. Would definitely recommend.

noamovement
United States
20 days using the app
Omega replied December 7, 2021

Hi noamovement,

Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app. We are committed to providing outstanding service for ...

July 13, 2022

Only started trialing the app yesterday, but so far the service has been great! And they even assisted us in editing the style sheet to our brand colours.

Two Thumb Shop
New Zealand
16 days using the app
Omega replied July 13, 2022

Wowowwww you’re so niceeee ! Thanks for your amazing review 🤗 🥰 Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega team

March 10, 2022

It took a bit of fiddling around in the beginning from the FB side of things but the Omega guys were very helpful with things we were stuck on and it is all working great now!

Stomping Ground Brewing Co.
Australia
15 days using the app
Omega replied March 10, 2022

Hi Stomping Ground Brewing Co.

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. ...

Edited October 7, 2023

We had an issue with connecting the app to Facebook. Joyce and her team was able to get everything up and running correctly for me, quickly and easy! Couldn’t ask for anything more.

Started having troubles with the app 2 weeks after using. I'm told it no longer works/syncs with facebook and have to make events inside the calendar itself.

Darkwater Games
United States
3 months using the app
Omega replied August 21, 2023

Hello.

Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.

Our support team has just received your feedback about the ...

November 4, 2018

This app is okay, but it is extremely basic. I give it a 3 stars because the basics that it offers are good and the tech support is awesome!!!
However I'd like to see a few more options added before I can give it a full 5 stars. Options like:
(1) ability to search keywords through the events
(2) have a date range for people to view the events in the their range
(3) a better layout, that expands ...

Apple Blossom Kennels & County Clips Pet Grooming
United States
2 months using the app
Omega replied June 22, 2020

Hi there,

Thank you for taking the time to tell us why our app failed to meet your expectations. Our development team is working harder and harder every day to make our app ...