Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise tracking capabilities, user-friendly interface, and smooth integration with Shopify. They value its customizable events, detailed insights, and compatibility with checkout updates and catalog creation. The app's dashboard provides clear results and works well with other apps. The support team, especially Tracy, is praised for their quick response and technical knowledge. It's particularly beneficial for those using Facebook advertising, especially with the iOS 14 update, as it surpasses Shopify's own solution in accuracy.

March 6, 2023

Great service and a great app. Tracks every event without any issues. Thank you Grace for helping me set up custom events.

LuddSkrapan™
Sweden
6 days using the app
Omega replied March 7, 2023

We're happy to see that you had a 5-Star experience with the Multi Facebook Pixels app. Thanks for sharing.

March 9, 2023

Support was prompt and the app is really nifty, highly recommend to any Shopify store owners that wants to have successful Facebook Campaigns!

PawmisedLand
Malaysia
6 days using the app
Omega replied March 9, 2023

It's great to hear such kind comments about our app 🌞🌞🌞 We try our best to ensure the best experience. So, thanks for trusting us and for this wonderful review!❣️ 💕 💞

March 3, 2022

Thanks for the help from the engineer, a very good APP. I'm looking forward to more powerful features.

gothictribe
Hong Kong SAR
6 days using the app
Omega replied March 3, 2022

Hi gothictribe
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team

November 30, 2021

since 1 Year i got stupid failures with shopify / facebook connections and ads and all sh*t with my shop.
Stella was the only one who saw and resolve the problems here.
Now my Shop works best. Stella, Thank You, i wish you all the Best.
Regards.

ICON
Germany
6 days using the app
Omega replied December 3, 2021

Hello ICON,

We can’t thank you enough for your kind review of your experience with our app and the assistance from Stella - a member of our support team. We are always grateful to customers like you who help us to improve our level of service.
If you need our help in any case, we are available here to help you.
Wish you a successful business!
Kaylee - Omega Team

September 15, 2021

I've just installed the app. The Conversions API (CAPI) events show up reliably from the server. I also receive browser events. I can also add multiple pixels though on the basic plan only 1 pixel gets to receive CAPI events. Their support is responsive. You can assign pixels by product tags and not all tags were visible in their dashboard. They fixed it. So all in all a good experience so far. Thanks Omega!

Alexa's Gifts
United States
6 days using the app
Omega replied September 15, 2021

Hi Alexa's Gifts,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

October 29, 2021

Very good customer service. Always there for help. Really enjoyed the experience and Facebook started tracking my data :)

Gluumi
Germany
5 days using the app
Omega replied October 30, 2021

Hi

Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.

All the best!
Omega Team

November 30, 2022

Greate assistance via Chat, the assistant has been fast replying and very helpful and kind. API Conversion feature is so genius and easy to set up thanks to accurate step by step tutorials.

Damarelle
France
5 days using the app
Omega replied November 30, 2022

We’d like to thank you again for taking the time to write this review of our Facebook Multi Pixels app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

January 21, 2022

I had a problem in setting up this app, but support was very kind and patience to wait and helped me go through everything.
Thanks Joyce!

ThinkiToy®
United Kingdom
5 days using the app
Omega replied January 23, 2022

Hi ThinkiToy

Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out!

Kaylee - Omega Team

March 23, 2023

收费略贵
更改套餐麻烦,无法自己调整套餐
需要等待很长时间
收费略贵
更改套餐麻烦,无法自己调整套餐
需要等待很长时间收费略贵
更改套餐麻烦,无法自己调整套餐
需要等待很长时间收费略贵
更改套餐麻烦,无法自己调整套餐
需要等待很长时间

Thsfs
Hong Kong SAR
5 months using the app
Omega replied March 24, 2023

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

Edited June 23, 2021

Amazing customer support! Very very helpful! So impressive. Fix all the issues we had. Thanks Kaylee and Kaze!! We look forward to seeing good performance for this APP in the coming days as well

NAIVEROO
China
5 days using the app