Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its precise tracking, user-friendly interface, and seamless Shopify integration. It provides detailed insights to improve ad performance and allows event customization. The clear dashboard and robust data privacy features are also praised. Support is noted for its quick response, technical knowledge, and round-the-clock availability. It's recommended for those using Facebook advertising, particularly after the iOS 14 update. It handles checkout updates, custom themes, multiple pixels, and campaign optimization efficiently.

January 11, 2024

Extremely satisfied with the assistance I received in installing my Facebook pixel on Shopify. The service was professional and patient, providing support until everything was functioning perfectly. Grateful for their dedication and expertise!

Calou Amsterdam
Netherlands
3 months using the app
Omega replied January 15, 2024

We're delighted to hear about your extremely satisfying experience with our assistance in installing your Facebook pixel on Shopify! 🌟 Our team is thrilled that you found the service professional, patient, and dedicated to ensuring everything functions perfectly. Your words of appreciation mean a lot to us, and we're grateful for the opportunity to assist you. If you ever have more questions or need further support, we're here for you! 🚀😊

January 11, 2024

what a great company, Anna helped me a lot today, she guided me through every spep because I could not connect the monkey and with all Anna's patience it is now ready after an hour of trying, thank you Anna for your help Today I give Anna And the company 5 stars and highly recommended.
Quick response and professional

RGKP
Netherlands
12 days using the app
Omega replied January 12, 2024

Thank you for your wonderful feedback! 🌟 We're delighted to hear about your positive experience with Anna's assistance and our company. Your kind words are greatly appreciated. If you ever have more questions or need further support, don't hesitate to reach out. We're here for you! 😊🌟

January 5, 2024

It has solved the problem of monitoring status very well for us. The customer service staff are very enthusiastic and patient in helping us. They are very nice and have a very professional team to solve related problems for us. Highly recommended.

chicsewuk
China
Almost 2 years using the app
Omega replied January 8, 2024

We're thrilled to hear that our solution has effectively tackled your monitoring status challenges! 🚀 Our team is overjoyed to know you found our customer service team to be enthusiastic and patient – we're here to help and make your experience as smooth as possible. 😊 It's fantastic to have your recommendation, and we truly appreciate your kind words about our professional team.

March 28, 2024

Very accurate app and easy to manage

Tiendi
Spain
About 2 months using the app
Omega replied March 30, 2024

We're delighted to hear that you find our Omega Facebook Pixel Ad Report app very accurate and easy to manage! 🌟 Providing accurate data and user-friendly management tools is our priority, and we're thrilled that you're satisfied with your experience. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help! 😊

January 22, 2024

great app overall, support is very helpful, love love love

RevoFit Measure
United Kingdom
8 months using the app
Omega replied January 26, 2024

We're delighted to hear that you think our app is great overall! 🎉 Thank you for the kind words about our support team – we're here to help! 💬💙 It warms our hearts to know that you love our app. Your support means everything to us! 😊💕 If you ever have more feedback or suggestions, feel free to share. Happy loving the app! 🚀📱

February 2, 2024

So far I like the Omega app and the customer support I received from Tracy and Niel has been incredible. Thank you!

Novenza.de
Netherlands
28 days using the app
Omega replied February 5, 2024

Thank you for your feedback! We're thrilled to hear that you're enjoying the Omega app and that Tracy and Niel provided you with incredible customer support. We'll be sure to pass along your appreciation to them. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your support! 🌟👍

March 6, 2024

Niel helped me so much and was very patient with me I am super grateful !

vicelaire
Netherlands
About 1 month using the app
Omega replied March 8, 2024

🌟 A big round of applause for Niel! 🚀 We're thrilled to hear he provided you with so much help and patience. Your gratitude means the world to us, and we're here to support you every step of the way. If you ever have more questions or need assistance, don't hesitate to reach out. Niel and the entire team are here for you! 💖💪 #NielRocks #GratefulCustomer #TopNotchSupport 🌟🛠️

April 9, 2024

April was loud and clear with er instructions!

Happy Paw Pal
Netherlands
About 2 months using the app
Omega replied April 13, 2024

That's wonderful to hear! We're glad April was able to provide clear instructions and assist you effectively. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 🌟🛠️

March 27, 2024

Excellent, Je suis très satisfait du service client que j'ai reçu. L'agent a été extrêmement utile et a répondu à toutes mes questions de manière claire et précise !⭐️

BELISSO
France
4 months using the app
Omega replied March 30, 2024

Nous sommes ravis de lire votre avis positif sur notre application Omega Facebook Pixel Ad Report ! 🌟 Merci beaucoup pour vos aimables mots sur notre service client. 💼 Nous sommes heureux d'apprendre que notre agent a pu répondre à toutes vos questions de manière claire et précise. C'est notre objectif de fournir une assistance de haute qualité à tous nos utilisateurs. ⭐️ Si vous avez d'autres questions ou besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Nous sommes là pour vous aider ! 🚀

March 13, 2024

Rewards Samuel! Thanks so much for your app guys, really works best and saved me a lot of headache and time and msot importantly money! Now the pixel is learning real purchases not thin air data. Congrats!

megaredus.
Romania
About 7 hours using the app
Omega replied March 15, 2024

🌟 Wow, thank you for the glowing review for Samuel! We're thrilled to hear that our app has been such a valuable asset to you, saving you time, headaches, and most importantly, money! It's fantastic to know that your pixel is now learning from real purchases, thanks to Omega. We truly appreciate your support and are here to assist you further whenever needed. Here's to continued success and smooth sailing with your pixel tracking! 🚀 #OmegaSuccess