Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise tracking capabilities, user-friendly interface, and smooth integration with Shopify. They value its customizable events, detailed insights, and compatibility with checkout updates and catalog creation. The app's dashboard provides clear results and works well with other apps. The support team, especially Tracy, is praised for their quick response and technical knowledge. It's particularly beneficial for those using Facebook advertising, especially with the iOS 14 update, as it surpasses Shopify's own solution in accuracy.

March 5, 2024

Talked with Niel very helpful and active to help you with more issues

Ameka Zürich
Netherlands
About 2 months using the app
Omega replied March 8, 2024

🌟 Delighted to hear about your positive experience with Niel! 🚀 At Omega, we're committed to providing helpful and active support to address all your concerns. If there's anything else you need assistance with or if you have additional questions, feel free to reach out. Niel and the entire team are here to help you succeed! 💪💬 #NielRocks #ActiveSupport #CustomerSuccess 🌟🛠️

February 2, 2024

So far I like the Omega app and the customer support I received from Tracy and Niel has been incredible. Thank you!

Novenza.de
Netherlands
28 days using the app
Omega replied February 5, 2024

Thank you for your feedback! We're thrilled to hear that you're enjoying the Omega app and that Tracy and Niel provided you with incredible customer support. We'll be sure to pass along your appreciation to them. If you have any further questions or need assistance, don't hesitate to reach out. We appreciate your support! 🌟👍

April 23, 2024

very fast en good service

Mindigos
Netherlands
About 2 months using the app
March 15, 2024

Perfect, nice and quick support

SSENSE Melbourne
Netherlands
25 days using the app
Omega replied March 17, 2024

🌟 Wonderful to hear that you found our support perfect, nice, and quick! If you have any more questions or need further assistance with the Omega Facebook Pixel Ad Report, don't hesitate to reach out. We're here to ensure your advertising experience remains seamless and efficient! 🚀 #EfficientSupport #OmegaFacebookPixelAdReport

January 18, 2024

The assistance was fast and effective. They fixed the problem and were very kindly and professional

Zenith Pet Shop
Hong Kong SAR
2 months using the app
Omega replied January 19, 2024

🚀 Thank you for your stellar review! 🌟 We're thrilled to hear that our team provided fast and effective assistance, fixing the problem for you. Your kind words about their kindness and professionalism mean a lot to us. If you ever need further support, don't hesitate to reach out. Here's to smooth sailing with your experience! 😊🤝

April 2, 2024

Recommended. Accurate tracking!. Good experience with Omega pixel. Thank you

Kaleide København
United Kingdom
29 days using the app
Omega replied April 4, 2024

Thank you for your recommendation! 🌟 We're delighted to hear that you had a good experience with the Omega Facebook Pixel Ad Report app and found the tracking to be accurate. Your satisfaction is our priority, and we're glad we could meet your expectations. If you have any further feedback or questions, feel free to reach out. We're here to help! 👍📊

January 25, 2024

Support is perfect now hoping that it tracks everything

Zentri
Netherlands
26 days using the app
Omega replied January 30, 2024

We're glad to hear that you find our support perfect! If there's anything specific you'd like assistance with regarding tracking or if you have any questions, please don't hesitate to reach out. We're here to ensure your experience remains positive and meets your expectations. Thank you for your trust and feedback! 🌟💙

January 29, 2024

Good app and excellent support from Rosie

Sonuva
Germany
11 months using the app
Omega replied February 2, 2024

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that you find our app good and that Rosie provided excellent support. 🙌 Our team is dedicated to delivering top-notch service, and we appreciate your recognition. If you have any more questions or feedback, feel free to reach out. Happy using the app! 🚀

Edited April 10, 2024

Thank you for setting up the settings. Your assistance in configuring everything correctly is greatly appreciated. Your attention to detail and effort have made a significant difference.

Following my earlier feedback:

I've tried a bunch of other tracking apps, including GTM/GA4, but none of them really worked out. The event match quality never went above 6.9. Also, the customer service knowledge at these other apps was pretty disappointing. So, I've gone back to using Omega, and honestly, they're just the best. Their customer service is top-notch, with the technical know-how to actually fix issues instead of just complicating them. Plus, the tracking is smooth and quick in Meta Ads Manager, and the event match quality is the best I've seen, hitting 8.3.

Lumingo
Netherlands
3 months using the app
Omega replied December 17, 2023

🌟😊 We're glad that we could assist you in setting up the settings and ensuring everything is configured correctly. Your appreciation means a lot to us. We always strive to provide attention to detail and put in the effort to make a significant difference in our customers' experience. If you have any further questions or need any more assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction! Thank you for your kind words! 🙌🎉

April 9, 2024

Awesome and fast service when I had a problem! :)

Motinero
Belgium
4 days using the app
Omega replied April 13, 2024

We're thrilled to hear that you had an awesome and fast service experience when you encountered a problem! 😊 If you ever need further assistance or have any questions in the future, feel free to reach out. We're here to help ensure your experience with Omega Facebook Pixel Ad Report app remains excellent! 🌟🚀