Omega Facebook Pixel Ad Report

Omega Facebook Pixel Ad Report

Reviews (1,614)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and user-friendly interface that supports multiple Facebook Pixels without needing manual coding. They value its advanced tracking features and real-time reporting, which significantly enhance ad optimization and Return on Ad Spend (ROAS). The app's precise tracking of site events has improved ad targeting and ROI. Customer support, with team members like Ben, Joyce, and Tracy, is frequently commended for their responsiveness and professionalism, contributing to better management of ad campaigns and marketing strategies.

September 14, 2021

Thankx Stella for the support. I had struggle to capture IC and ATC and the team helped me through team viewer and the problem has been solve in 10 mn. Awesome support.

Adopte une Abeille
Switzerland
9 days using the app
Omega replied September 14, 2021

Hi Adopte une Abeille

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team

April 13, 2023

great program thank u ...................................................................................

home cozy
United States
9 days using the app
Omega replied April 14, 2023

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩

April 6, 2023

Tried several Facebook pixel related tools and found this one the best, easiest and most convenient to use, highly recommended and worth having!

Musesonly
United States
9 days using the app
Omega replied April 6, 2023

We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you!

Edited February 27, 2023

I highly recommend this application! I recently had an issue with a Facebook pixel and was assisted by Trancy and Henry's support. Both of them were extremely helpful and attentive in helping me resolve the issue. The support I received was by far the best I have ever encountered.

Tracy in particular was exceptionally friendly and patient with me while working to find a solution. I really appreciated the way she communicated with me and kept me informed throughout the process.

In summary, this application is excellent, and I couldn't be more satisfied with the support I received. Thank you again to Tracy and Henry for all the help!

Euro Descontos
Portugal
8 days using the app
Omega replied February 28, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences, so your feedback is such a great motivation for us to provide outstanding services!

December 21, 2022

Support nhiệt tình quá trời luôn, mình fix vde xong quên rep mail, bạn ấy vẫn mail cho mình nhắc , tks all

Cordecar Store
United States
8 days using the app
Omega replied December 21, 2022

Cảm ơn bạn nhiều, chúc bạn buôn may bán đắt nhaa. Có vấn đề gì team luôn sẵn sàng giúp đỡ.
-🦉🦉-

July 12, 2023

The tracking of this application is perfect. I am using this app on all of my Shopify accounts and it is working fine. Other than that, customer support is active and from the team, and Tracy is a very supportive girl in this team, She helped me to track Conversions APi along with Facebook pixel. Really happy to solve this tracking problem. Thank you, Tracy.

Ndure.com
Pakistan
8 days using the app
Omega replied July 17, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. 🦉🦉🧡
Thank you again, have a great day!

Edited October 21, 2021

I started using this app for better tracking and information sharing between my store and FB. It has been working fine...but, it does miss some purchases. I have contacted support and expect to get the issue sorted. Thanks

Nextbait
United States
9 months using the app
Omega replied October 22, 2021

Hello Nextbait,

Thanks for taking the time to share your experience with us and we are sorry for any inconvenience caused to you.
Regarding the purchase events, our support team also explained you the case that Facebook now does not support real time report, so we recommend you to check the past days instead, in addition, you can check right from our app Analytics that we already sent enough purchases to Facebook from the time you installed our app.

If you have any questions or need assistance from us, please let us know.
Best regards,
Omega team

November 24, 2021

I'm using this app to get better & more accurate data for my Facebook campaigns. It's pretty good so far and one thing I need to mention it's the customer support. Very friendly, blazing fast and very helpful. Big shout out to Joyce for fixing my issues in such a short time!

Carz Trend - It's more than just a car
United Kingdom
8 days using the app
Omega replied November 24, 2021

Hi Carz Trend - It's more than just a car,

We're happy you had a fantastic time with us! We made sure to share your feedback to Joyce as well.
Thanks for your trust, we're thankful for amazing customers like you.
We hope to speak to you again soon via our live chat and email :D
Have a nice day!
Kaylee - Omega Team

July 11, 2022

Great application! I track my events much better and when I had a problem Rosie from the service department was super nice and solved my problem in 20 minutes!

Marie Louise Paris
France
8 days using the app
Omega replied July 12, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Facebook Multi Pixel app. We look forward to serving you for many years to come!

Edited April 28, 2023

Very good service! They helped me to solve the piexl problem perfectly. Also the app tracks our advertising data accurately, which is great.

KIWI design
Hong Kong SAR
8 days using the app
Omega replied May 4, 2023

You are the reason for us to grow more and bring a better customer experience.
Once again, thank you for trusting and using our app. Remember that we’ll always be along with every single Ad.
Omega Facebook Multi Pixels team🦉🦉