Omega Facebook Pixel Ad Report

Omega Facebook Pixel Ad Report

Reviews (1,641)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Facebook ad optimization and increasing ROAS through advanced tracking and real-time reporting. It's praised for its easy installation and user-friendly interface, allowing effortless management of multiple Facebook pixels without technical expertise. Exceptional customer support is frequently highlighted, with team members like Ben and Joyce noted for their responsive assistance. The app also supports multiple pixels and reliable API integration, ensuring comprehensive tracking and data accuracy for informed decision-making.

August 9, 2022

Helpful customer service. Better than Facebook. I would really recommend thi s app if you use Klarna as payment method.

hyperbutikk
Belgium
10 days using the app
Omega replied August 10, 2022

You're amazing for your positivity! 🙏🏻😊🙏🏻😊🙏🏻😊 Let’s boom your data MASSIVELY with Omega Team 🚀🚀🚀
Cheers from the Omega support team 🥰

November 14, 2023

I use the app to connect the pixel and conversion API and also to set up a catalog. It was fairly simple and I got good support from the customer service live chat

Hannah and Henry UK
Australia
9 days using the app
Omega replied November 16, 2023

We are extremely happy to hear that you like the app and that it is working great with your e-commerce store! I Hope many orders come soon! We appreciate you taking the time to write such a wonderful review for us! We will certainly convey your gratitude to our unsung heroes of support! 🦉🦉🧡

June 28, 2021

I am using this app in my main store successfully, I am not too technical then the Omega team was helping me to setup everything correctly and now I am planing to add this app in my new store. The app has all the information in the dashboard and allow me to define the pixels from a collection level to a product specific, I love this app because allows me to use the Conv API to get a more accurate tracking of the events in my store being the perfect replacing for the limited facebook channel app.
Support is great and they are well prepared and answering all my questions and helping me to get things done.

babies-mall.shop
United States
9 days using the app
September 14, 2021

Thankx Stella for the support. I had struggle to capture IC and ATC and the team helped me through team viewer and the problem has been solve in 10 mn. Awesome support.

Adopte une Abeille
Switzerland
9 days using the app
Omega replied September 14, 2021

Hi Adopte une Abeille

We are happy that your problem was solved and thank you so much for your review. Our customer service team is always available to respond to all your inquiries and answer any questions you have. Please feel free to contact us again if you need more help.
Omega Team

April 13, 2023

great program thank u ...................................................................................

home cozy
United States
9 days using the app
Omega replied April 14, 2023

Excellent! 🎵 It's music to our ears that you are happy with our app and customer support! Thanks so much for the 5-stars! 🤩

April 6, 2023

Tried several Facebook pixel related tools and found this one the best, easiest and most convenient to use, highly recommended and worth having!

Musesonly
United States
9 days using the app
Omega replied April 6, 2023

We sincerely appreciate you taking the time to share with us your experience at Omega. On behalf of our entire team, thank you for allowing us to serve you!

Edited February 27, 2023

I highly recommend this application! I recently had an issue with a Facebook pixel and was assisted by Trancy and Henry's support. Both of them were extremely helpful and attentive in helping me resolve the issue. The support I received was by far the best I have ever encountered.

Tracy in particular was exceptionally friendly and patient with me while working to find a solution. I really appreciated the way she communicated with me and kept me informed throughout the process.

In summary, this application is excellent, and I couldn't be more satisfied with the support I received. Thank you again to Tracy and Henry for all the help!

Euro Descontos
Portugal
8 days using the app
Omega replied February 28, 2023

Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences, so your feedback is such a great motivation for us to provide outstanding services!

December 21, 2022

Support nhiệt tình quá trời luôn, mình fix vde xong quên rep mail, bạn ấy vẫn mail cho mình nhắc , tks all

Cordecar Store
United States
8 days using the app
Omega replied December 21, 2022

Cảm ơn bạn nhiều, chúc bạn buôn may bán đắt nhaa. Có vấn đề gì team luôn sẵn sàng giúp đỡ.
-🦉🦉-

Edited October 21, 2021

I started using this app for better tracking and information sharing between my store and FB. It has been working fine...but, it does miss some purchases. I have contacted support and expect to get the issue sorted. Thanks

Nextbait
United States
9 months using the app
Omega replied October 22, 2021

Hello Nextbait,

Thanks for taking the time to share your experience with us and we are sorry for any inconvenience caused to you.
Regarding the purchase events, our support team also explained you the case that Facebook now does not support real time report, so we recommend you to check the past days instead, in addition, you can check right from our app Analytics that we already sent enough purchases to Facebook from the time you installed our app.

If you have any questions or need assistance from us, please let us know.
Best regards,
Omega team

July 12, 2023

The tracking of this application is perfect. I am using this app on all of my Shopify accounts and it is working fine. Other than that, customer support is active and from the team, and Tracy is a very supportive girl in this team, She helped me to track Conversions APi along with Facebook pixel. Really happy to solve this tracking problem. Thank you, Tracy.

Ndure.com
Pakistan
8 days using the app
Omega replied July 17, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Tracy receives the recognition they deserve. 🦉🦉🧡
Thank you again, have a great day!