Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its precise tracking capabilities, user-friendly interface, and smooth integration with Shopify. They value its customizable events, detailed insights, and compatibility with checkout updates and catalog creation. The app's dashboard provides clear results and works well with other apps. The support team, especially Tracy, is praised for their quick response and technical knowledge. It's particularly beneficial for those using Facebook advertising, especially with the iOS 14 update, as it surpasses Shopify's own solution in accuracy.

May 19, 2022

This plugin is great, the customer service is very good, I really like this plugin, it helps me solve many problems.

GeetaHair
United States
Almost 2 years using the app
Omega replied May 19, 2022

Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
Best,
Rosie

October 13, 2021

This app is amazing as the data is syncing perfectly. The customer service is also very prompt and helpful. They follow up on the all conversations on email as well which is fantastic. I would highly recommend this app.

DRICOPER DENIM
Australia
Almost 2 years using the app
Omega replied October 14, 2021

Hello DRICOPER DENIM,

We can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use.
Please feel free to contact us if you have any questions.
Wish you a successful business!

September 16, 2021

I added the APP to my Shopify yesterday! There are many questions for the beginners. Thank you so much for the help of Ngoc. I really appreciate that.

Toyotress
United States
Almost 2 years using the app
Omega replied September 16, 2021

Hi Toyotress,

We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

September 7, 2022

The app functionality is amazing on it's own and the support is absolutely stellar. I highly recommend this app for anyone looking to use Facebook Ads.

Awareness Avenue
United States
Almost 2 years using the app
Omega replied September 7, 2022

Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to serve you.

Your friends at Omega

Edited October 30, 2023

This app works great and can provide more accurate data tracking, highly recommend it! And the customer support is great, Thanks team

Sneaker United
United States
Almost 2 years using the app
Omega replied August 3, 2022

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about the Omega Facebook Multi Pixel app!

January 14, 2022

Customer service is very fast and helpful. I was having some issues setting things up and they responded to my questions and gave me prompt help.

MexiStuff
United States
Almost 2 years using the app
Omega replied January 16, 2022

Hi MexiStuff.
Thank you for posting your positive review. At Omega, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our support was provided in a timely manner.
We look forward to chatting with you again soon!
Kaylee - Omega team

February 22, 2023

I have trouble with Facebook Pixel, but Two Owls Omega supports me quickly. I feel satisfied with the nice service, and nice customer care.

Custom Chic UK
France
Almost 2 years using the app
Omega replied February 22, 2023

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Two Owls app. We look forward to serving you for many years to come!

January 6, 2022

Both of my two stores are using this app. don't like to use the FB official channel. already recommend it to my friend.

Make Me Surprise
Hong Kong SAR
Almost 2 years using the app
Omega replied January 7, 2022

Hi Make Me Surprise,

We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app.
Best regards!
Kaylee - Omega Team

July 14, 2021

Great app and the customer support team was very helpful. Walked me through the setup process and even helped me test to make sure it was working properly.

VerraShop
United States
Over 1 year using the app
Omega replied July 15, 2021

Hi VerraShop,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions.

Omega Team

Edited November 12, 2021

im a big fan of this app, it really made my work easier, also it has fantastic support such as Joyce, so supportive and helpful, I loved this app

Wooden Bazar
India
Over 1 year using the app
Omega replied November 14, 2021

Hi Wooden Bazar

Thank you for sharing your experience with Omega. We’re so glad to hear that our app was easy and intuitive for you.

We’ve been working hard on improving the user experience of the app and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!

Feel free to contact us if you have any questions!
Have a great day!
Kaylee - Omega team