Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its precise tracking, user-friendly interface, and seamless Shopify integration. It provides detailed insights to improve ad performance and allows event customization. The clear dashboard and robust data privacy features are also praised. Support is noted for its quick response, technical knowledge, and round-the-clock availability. It's recommended for those using Facebook advertising, particularly after the iOS 14 update. It handles checkout updates, custom themes, multiple pixels, and campaign optimization efficiently.

July 20, 2023

Fixed all my tracking issues and got great support from Grace! I would recommend Omega if you want to accurately track your Data after the iOS update.

Onlingo
Netherlands
8 months using the app
Omega replied July 31, 2023

Thank you so much for your kind words! 💗💗💗. We really appreciate you taking the time out to share your experience with us — and we agree, Gracey is truly a gem💗💗 to have on our team! 🥰 We count ourselves lucky for customers like you. Hope nothing but for your business growth. 🦉🦉🧡

October 4, 2023

Easy to follow and set up, with step-by-step documentation and excellent customer support. Highly recommended.

fallingglove
United States
26 days using the app
Omega replied October 6, 2023

We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback! 🦉🦉🧡

March 9, 2022

Amazing support. Stella is a gem. Extremely helpful. Highly reccomend her and so far the app seems stellar.

Alabaster Box
United States
11 months using the app
Omega replied March 10, 2022

Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 I'm blushing so hard 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Stella_ 🥰

February 10, 2022

I have been using the app for a few days now and the support staff was very helpful in answering questions and fixing some technical issues we were facing. Especially Diego, Anna & Kaylee. Great app and very good customer service.

DIVERSITY
Pakistan
11 months using the app
Omega replied February 10, 2022

Hi DIVERSITY

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

June 2, 2022

The app is just fantastic! Very user-friendly and perfectly adapts to the new changes of tracking of Facebook. Tracy from customer support is just fast and very agreable. This is a must have ! I think you should download this app. I want to be your partnership long time Omega

Gavafam
United Kingdom
11 months using the app
Omega replied June 3, 2022

Wow, we were blown away by your positive and lovely words, we really appreciate the time you took to write such a detailed review!

March 18, 2022

I had a couple of queries concerning the app and how Facebook advertisements work, to which they quickly responded!
Customer Service Joyce was quite helpful in assisting me with my questions. Everything was explained thoroughly, and I was able to use various pixels across multiple sites inside the same ad account. The Shopify setup only allows you to connect one business account to one store. This necessitates the creation of a new Business Manager for each website, which is inconvenient.

ReuseNoteBook
United Kingdom
11 months using the app
Omega replied March 18, 2022

Wowowwww you’re a PEACH 🍑 ! Thanks for your amazing review 🤗 Joyce is blushing so hard 🥰 Hope for nothing but your business’s growth 🔥🚀
_Cheers from Joyce_ 🥰

May 22, 2023

nice app,nice app,nice app,nice app,nice app,nice app,nice app,nice app,nice app,nice app,nice app,nice app

chiconway
Hong Kong SAR
10 months using the app
Omega replied May 23, 2023

You’re so nice 💙💚💛🧡Thanks big time for your kind words for Omega - Multi Facebook Pixels app. Hope for nothing but your business’s growth 🔥🚀🦉🦉

February 23, 2023

Probably one of the best customer support out there.
Even though our issue was a little bit more complex and took a few days to fix they follow-up several times with what needed to be done until everything was as it should.

Thanks a lot for everything a truly professional team.

Exult Planet
Romania
11 months using the app
Omega replied February 26, 2023

Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

July 5, 2022

这个应用很好,因为第一个Pixel是免费的,还能设置API, 能够看到网站Pixel的安装情况。而且,时时在线客服很棒,能够随和是解决我的问题,他们的态度也非常友好!我在使用之前完全没想到可以得到这样的在线服务态度!我会推荐给其他人!我使用的还比较少,目前也不是很了解这个应用的全部功能。客服Joyce很棒,很热情。 因为我是新手,我可能更想看到操作指南。

Elenker
United States
11 months using the app
Omega replied July 6, 2022

看到您获得 5 星级体验是我们所希望的最好的事情! 您的评论对我们意义重大。 感谢您选择 Omega Facebook Multi Pixel 应用程序。 我们期待在未来多年为您服务!

Edited March 20, 2024

Applicazione fatta veramente bene. Assistenza impeccabile, sono molto soddisfatto la consiglio a tutti. Rosie è stata gentilissima

DesiHome
Italy
9 months using the app
Omega replied June 23, 2023

Grazie! Rende la nostra giornata sapere che siamo stati in grado di fornirti un servizio a 5 stelle. Faremo in modo che l'intero team riceva il tuo feedback: saranno entusiasti di sentire le tue parole gentili. 🦉🦉❤️