Reviews (346)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Facebook ad optimization and increasing store profits through precise data tracking, including support for multiple Facebook pixels and Conversions API. They appreciate the user-friendly interface, helpful tutorial videos, and reliable performance. The customer support is also praised for its responsiveness and effectiveness in assisting with setup and troubleshooting.

March 21, 2023

Ik heb de app perongeluk verwijder en kan deze nu niet meer opnieuw downloaden. Heel vervelend want ik wil ads launchen!

Sondaro
Netherlands
About 24 hours using the app
Shark Byte, Inc replied March 22, 2023

Dear customer, We understand from your review that you have accidentally removed the app, but couldn't re-install it again. We are very sorry that you could have experienced this issue. We couldn't reproduce this for other stores, but we have investigated your case in our side. Can you please just try installing the app again? If you still face any issues, please just get in touch with us, and we will be happy to assist. We will also be truly grateful if you could edit or remove the review

Geachte klant, We begrijpen uit uw review dat u per ongeluk de app heeft verwijderd, maar niet opnieuw kunt installeren. Het spijt ons zeer dat u dit probleem heeft kunnen ervaren. We konden dit niet reproduceren voor andere winkels, maar we hebben uw zaak aan onze kant onderzocht. Kun je alsjeblieft proberen de app opnieuw te installeren? Als u nog steeds problemen ondervindt, neem dan contact met ons op en wij helpen u graag verder. We zouden het ook zeer op prijs stellen als u de beoordeling zou willen bewerken of verwijderen

July 3, 2019

stealing sales from Shopify. Bekaar app. 500 sales steal by this. completely nonsense app. Support is worst

Easy_DealStore
India
About 24 hours using the app
Shark Byte, Inc replied July 4, 2019

This review doesn't make sense as no app can steal sales from Shopify. Your store easy-dealstore.myshopify.com doesn't have any product in it, and has never contacted support about any issue.

May 23, 2023

I need support but the contact form does not work and I can't find an other way to get in touch with the developers.

Hipvoordeheb.nl
Netherlands
About 24 hours using the app
Shark Byte, Inc replied May 24, 2023

Hello dear customer, please reach out to us at support@fbtrack.app. In the meantime, we are investigating what might have happened with the contact form for your store. Our sincere apologies for any inconvenience

June 26, 2020

APP FAKE A SCAM THEY DIDNT EVEN BROTHER REPLYIN TO MY HELP EMAIL DOES NOT TRACK PURCHASE OR EVEN CONNECT DATA TO UR AD ACCOUNT WASTE OF MONEY AND TIME

Dailybuyersneeds
United States
About 9 hours using the app
Shark Byte, Inc replied July 3, 2020

Hello, our support replied to you, but your email showed up as Unreachable / Non existent once we replied. Please see screenshots : http://prntscr.com/tb0uht and https://prnt.sc/tb0q5b

November 6, 2024

LikeMuse
United States
About 2 months using the app
September 29, 2024

Tram Phad Thai
Thailand
About 2 months using the app
October 28, 2024

The Hill Side
United States
8 days using the app
September 7, 2024

All Things Cheap
United States
About 2 months using the app
August 13, 2024

Bindubari
India
About 2 months using the app
July 30, 2024

Sneaker n Sole
China
About 2 months using the app