Reviews (351)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing store performance through optimized Facebook ads, praising its ability to handle multiple Facebook pixels for precise tracking and reporting. They appreciate the user-friendly interface, easy setup, and accurate data reporting. The responsive customer support and helpful tutorial videos are also noted, making it a valuable tool for optimizing Facebook advertising efforts.
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amazing app . more than happy
Unfortunately we just have to refer to all the 1* reviews. We made the same/similar experiences. The issues we faced costed us a lot of revenue as the shop did not work properly and customers could not even place orders.
@Developer, we do not need a feedback or strange excuse. Fact is, your app crashed an essential functionality for making business with our shop.
UPDATE
after receiving the app's developer feedback, as expected without apologies for what their app to our store, here a short update on our review.
Yes we have used the app for a longer period without issues. The big trouble started when we decided not to waste our money with it anymore. After removing the app, the troubles started. Then we contacted the Theme developers and these great guys were able to resolve the issue.
Here is a copy/paste of their feedback:
"We were able to sort this out for you. It was an issue in a file called fbTrack.liquid that was added by an app".
Errors can happen, it just makes a difference how to manage them...
Dear store owner,
There seem to be a misunderstanding, and you are probably reviewing another app. You have used our app for a whole year without issues ( Screenshot http://prntscr.com/sl24tx ), and we didn't find any email regarding your store ( Screenshot http://prntscr.com/sl26fy ) . I discussed your review with our support team, and they also don't understand why we are receiving it, and can't find or recall any email related to your store
Please delete this review, or reach out to us if you had faced a problem
UPDATE : Thanks for specifying the issue on your update. We got in touch with your theme developers (Showtime theme), and the issue was that the theme and our app had a function with the same name that resulted in a conflict (Screenshot : http://prntscr.com/t676uh). This issue has been fixed for Showtime theme, and all themes at the same time, and it won't happen again to any store
Best,
Fbtrack team
This is very useful. It will allow you to connect FB pixels from different BMs. But please, if you can add another column where we can add remarks for the pixels, it will be a lot better. Thank you!
I would highly recommend this app. Every question I had was answered by their support and they were very helpful and patient with me. Thank you team
Sehr einfache Einrichtung!! Weiß nur noch nicht ob das jetzt auch funktioniert.;)
Я перший раз еористуюся цією програмою
Думаю для мене буде корисною
gostei bem instruido
Bom !
Best app for Facebook Pixels ever. It allows me to manage my pixels in my stores easily and effectively
Incredible support! They really made sure that my problem was solved and that all my questions was answered. Many thanks to these guys.