Reviews (201)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its deep insights into customer preferences, noting its seamless integration with Shopify and platforms like Slack and Klaviyo. It features real-time feedback, customizable surveys, and links transactions intuitively. Setup is quick, often under 10 minutes, with some reporting over 50% survey response rates. Exceptional customer support and continuous updates make it a valuable tool for refining marketing strategies.
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Easy, simple to use, and powerful.
Insane opt-in rates.
Love the insights you can pull from these post-purchase surveys and attribution gaps you can fill.
Helped us gain a ton of insight fairly quickly. Must have to help save money on advertising and point you in the right direction to invest more.
The Enqiure team is extremely responsive & helpful. They replied to my messages within minutes & provide quality support. Also have other marketers asking us what we've been using for post-purchase because they loved the simplicity of the Enquire form!
The app works perfectly! Super great founder. Very helpful, tells me exactly what I need to know to make our store successful!
Fairing has been an immensely helpful tool for us to gain insights from our customers. The tool is very easy to use and the team is very helpful and accommodating.
Great customer support. Very helpful to ask customers about how they first heard about you - it really helps allocate marketing spend.
Love this app! Enquire has been so helpful in understanding our customer acquisition path, and provides us with more insight into how customers discover our brand.
Really great app for post-purchase surveys. Has been way easier to use than expected, and with a great UX both on-site and behind the curtain. Enquire has been a game-changer for measuring our customer journey.
I've never reviewed an app before, but the service from Enquire was so good I immediately sat down to write this after speaking with them for less than a minute. First of all, the app itself works flawlessly. Second, the customers are FAR more likely to answer this survey than anything else I've tried. We have a 60%(!) completion rate. If you want to get to know your customers, this is by FAR the best survey method I've found. Think about that, when can you get 60% of your customers to do ANYTHING, let alone answer a survey? And finally, when I had a question and reached out to Enquire, not only did they answer promptly (despite the fact that I messaged at an odd time!), they actually went the extra mile, with such excellent service that I felt compelled to write this. If you want highly accurate data about your customers from a company with excellent customer service that wants you to succeed, you've found it with this app.
Enquire is so simple, and so powerful. An easy way to add super helpful info to your attribution data, and finally get some clarity into those (direct) / (none) users! For the money, this is the best attribution software you can get.