Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for gaining insights into customer behavior, refining marketing strategies, and understanding sales channel impacts. It's praised for easy setup, high response rates, and seamless integration with Google Sheets, Klaviyo, and Slack. Features like follow-up questions and pre-filled question banks are appreciated. The app's real-time feedback, continuous updates, and responsive support help merchants save on marketing costs with actionable data for strategic decision-making.
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Beware of sudden price changes. They told us we must pay 347% more this year and 1,381% more in year 2. Although they charged us for another month of service 2 days ago, they have deactivated all access to the data today.
Hi Taylor – huge apologies for how we handled the recent pricing change. As we’ve grown, updating legacy plans became necessary to keep Fairing sustainable. We’ve reached out via email to work something out, and would love nothing more than to make this right. Thanks for bearing with us, and for being part of our journey. -Matt
