Fairing Post Purchase Surveys

Fairing Post Purchase Surveys

Pricing
From $49/month. Free trial available.
Rating
4.9 (200)
Developer
Fairing

Post-purchase surveys that boost revenue—track attribution, LTV, & NPS. All features on all plans!

Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your thank you & order status pages. Analyze post-purchase survey responses against your order & LTV data to discover your best channels. Sync responses to Klaviyo, Google Sheets, Shopify Orders & more. Capture survey data on attribution, NPS, segmentation, & CRO. Get to actually kno w your customers. Create a powerful "how did you hear about us?" (HDYHAU) survey that drives revenue. 14-day free trial!

Discover which marketing channels actually drive sales with post purchase surveys (PPS) on your ... more
  • Free LTV Analytics add-on! Compare survey responses to customer LTV insights
  • Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc
  • Seamless Integrations: Klaviyo, Google Sheets, Elevar, Shopify Flow, & 22 more!
  • Smart Targeting: new v returning, product purchased, geography. Translations
  • Shopify-native surveys: Order Status & Thank You Page Checkout Extensions

Languages

English

Works with

Pricing

Up to 500 Orders

$49 / month

  • Post-purchase Surveys
  • Unlimited Questions & Responses
  • Free LTV Analytics Add-On
  • Follow-up Questions
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 1K Orders

$99 / month

  • Post-purchase Surveys
  • Unlimited Questions & Responses
  • Free LTV Analytics Add-On
  • Follow-up Questions
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 5K Orders

$149 / month

  • Post-purchase Surveys
  • Unlimited Questions & Responses
  • Free LTV Analytics Add-On
  • Follow-up Questions
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 7.5K orders

$199 / month

Above 7.5K in monthly orders? Pricing scales with volume and can be found on our pricing page.

  • Post-purchase Surveys
  • Unlimited Questions & Responses
  • Free LTV Analytics Add-On
  • Follow-up Questions
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (200)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences, noting its seamless integration with Shopify and platforms like Slack and Klaviyo. It features real-time feedback, customizable surveys, and links transactions intuitively. Setup is quick, often under 10 minutes, with some reporting over 50% survey response rates. Exceptional customer support and continuous updates make it a valuable tool for refining marketing strategies.

February 7, 2025

Fairing has been tremendous in allowing us to understand how our customers are hearing about us. The Fairing team has been an incredible thought partner regarding how to further enhance our post checkout surveys to ask questions better, make the experience easier for our customers to respond, and clean up responses so they are more actionable for our team.

Mando
United States
About 2 years using the app
February 10, 2025

One of the best tools in our toolbox. The team is very responsive and quick to make improvements.

BedJet
United States
About 6 years using the app
November 14, 2024

Fairing has been a game-changer for our post-purchase surveys, giving us insights that truly help us understand our customers on a deeper level. The setup process was seamless, and the data we’re now collecting has been invaluable for refining our strategy. Special shoutout to Samantha on the support team—she’s been fantastic in guiding us through any questions and has been incredibly responsive ...

Liquid Death
United States
Over 5 years using the app

Support

App support provided by Fairing.

Or visit their support portal

Developer

Fairing

1460 Broadway, New York, NY, 10036, US

Launched

May 7, 2018 · Changelog

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