Fairing: Post Purchase Surveys

Fairing: Post Purchase Surveys

Free plan available. Free trial available.
Rating (5.0)
Reviews
Developer

About this app

Launched

May 7, 2018 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Google Sheets, TikTok, Checkout Extensions, Yotpo

Get insights & track ad performance with post-purchase surveys for attribution, measurement, & NPS.

Fairing (previously EnquireLabs) gives you more actionable consumer insights in a week than most survey tools produce in a year. Deploy survey questions inside your post-purchase experience, append each response to your customer’s order data and use the insights across your marketing stack. Get proprietary data on attribution, NPS, personalization, CRO, & research. Get to kno w your customers. Create a "how did you hear about us?" attribution post purchase survey & improve your marketing ROI.

Fairing (previously EnquireLabs) gives you more actionable consumer insights in a week than most survey tools produce in a year. Deploy survey questions inside your post-purchase experience, append each response to your customer’s order data and use the insights across your marketing stack. Get proprietary data on attribution, NPS, personalization, CRO, & research. Get to kno w your customers. Create a "how did you hear about us?" attribution post purchase survey & improve your marketing ROI. more
  • Shopify Plus Certified post-purchase surveys (PPS) for attribution, NPS, etc.
  • Integrations: Triple Whale, Klaviyo, Google Sheets, Elevar, Shopify Flow & more
  • Target survey questions by new v returning, product purchased, etc. Translations
  • Template library: Launch 25+ pre-built post purchase survey questions
  • Compatible with Shopify's Order Status & Thank You Page Checkout Extensions

Pricing

Up to 100 Orders

Free to install

All Fairing customers get the same access to features, support, and integrations.

  • Post-purchase Surveys
  • Unlimited Survey Questions
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

Up to 500 Orders

$49 / month

All Fairing customers get the same access to features, support, and integrations.

  • Post-purchase Surveys
  • Unlimited Survey Questions
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 1K Orders

$99 / month

All Fairing customers get the same access to features, support, and integrations.

  • Post-purchase Surveys
  • Unlimited Survey Questions
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 5K Orders

$149 / month

Above 5K in monthly orders? Pricing scales with volume and can be found on our pricing page.

  • Post-purchase Surveys
  • Unlimited Survey Questions
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 100 Orders

Free to install

All Fairing customers get the same access to features, support, and integrations.

  • Post-purchase Surveys
  • Unlimited Survey Questions
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

Up to 500 Orders

$49 / month

All Fairing customers get the same access to features, support, and integrations.

  • Post-purchase Surveys
  • Unlimited Survey Questions
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 1K Orders

$99 / month

All Fairing customers get the same access to features, support, and integrations.

  • Post-purchase Surveys
  • Unlimited Survey Questions
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

Up to 5K Orders

$149 / month

Above 5K in monthly orders? Pricing scales with volume and can be found on our pricing page.

  • Post-purchase Surveys
  • Unlimited Survey Questions
  • Unlimited Responses
  • Follow-up Questions
  • Data Export
  • NPS
  • 25+ Integrations
  • API
  • Translations

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

184 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient post-purchase data collection, praising its easy setup and versatile question stream. It's noted for its high response rate and robust data analysis, integrating well with systems like Google Sheets and Klaviyo. The app is frequently updated with new features and improvements. Many commend the support team for their prompt and helpful service.

April 30, 2024

Very happy with this app that allows us to get multiple insights from our clients.

Ziggy
France
Over 3 years using the app
April 18, 2024

Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.

VEGAMOUR
United States
About 3 years using the app
March 11, 2024

Couldn't live without fairing!

Lalo
United States
About 4 years using the app

About this app

Launched

May 7, 2018 · Changelog

Languages

English

Works with

Shopify Flow, Shopify POS, Checkout, Google Analytics, Klaviyo, Google Sheets, TikTok, Checkout Extensions, Yotpo

Built by Fairing

About Fairing

5.0 average rating

6 years building apps for the Shopify App Store

1460 Broadway, New York, NY, 10036, US

Support

Send a message

(646) 956-4544

hello@fairing.co

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