Fairing Post Purchase Surveys

Fairing Post Purchase Surveys

From $49/month. 14-day free trial.
Rating (5.0)
Reviews
Developer

Highlights

Speed tested
  • Low impact to your online store

About this app

Launched

May 7, 2018

Languages

English

Integrates with

Google Analytics, Klaviyo, Triple Whale, Rockerbox, Daasity, Google Sheets

Fits seamlessly into

Shopify Flow

Post-Purchase Survey Data, Integrated With Your Marketing Stack. Previously EnquireLabs.

Get more actionable consumer insights in a week than most survey tools produce in a year. Fairing’s Question Stream™ deploys a programmable timeline of post-survey questions inside your post-purchase experience, appending each response to your customer’s order data and routing the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and more.

Get more actionable consumer insights in a week than most survey tools produce in a year. Fairing’s Question Stream™ deploys a programmable timeline of post-survey questions inside your post-purchase experience, appending each response to your customer’s order data and routing the insights across your marketing stack. Get proprietary data on attribution, personalization, CRO, competitive research and more. more
  • Tie post-purchase survey responses to the customer and order record.
  • Build a proprietary zero-party dataset directly from your customers.
  • Route survey data to your marketing stack with dozens of integrations.
  • Target individual questions to audience types via Question Stream.
  • Launch popular questions via our Question Bank with one click.

Pricing

14-day free trial

Up to 1k Orders

$49/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 5k Orders

$99/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

$149/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 30k Orders

$299/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access
  • Dedicated Slack Channel

Up to 1k Orders

$49/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 5k Orders

$99/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 10k Orders

$149/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access

Up to 30k Orders

$299/month

  • Post-purchase Surveys
  • Question Stream
  • Follow-up Questions
  • Export Responses
  • All Integrations
  • API Access
  • Dedicated Slack Channel

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

154 reviews

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
March 3, 2023

Super easy and informative for a How Did You Hear About Us (HDYHAU)! Support and CX is great. We got really great insights about how customers were hearing about us and were able to shift our strategy accordingly.

JuneShine
United States
Time spent using app: Almost 2 years
Edited March 1, 2023

Incredibly impactful tool!

We got started with Fairing just a few months ago and since then we are hooked. Getting instant customer insight is not an issue anymore as the native integration allows a rather high response rate.

Many more functions we haven't tested yet but are looking a lot forward to!

One of the few companies where the founder/CEO him/herself is accessible and personally supports the merchants.

Understatement
Sweden
Time spent using app: 7 months
February 22, 2023

Been using them for a while. Matt is very responsive and flexible. LOVE that they support Flow so we can automate our responses into a shared Slack channel. Very easy going app to use.

Wildlife Tree
United States
Time spent using app: 5 months

About this app

Launched

May 7, 2018

Languages

English

Integrates with

Google Analytics, Klaviyo, Triple Whale, Rockerbox, Daasity, Google Sheets

Fits seamlessly into

Shopify Flow

Built by Fairing

About Fairing

5.0 average rating

5 years building apps for the Shopify App Store

Support

Send a message

(646) 956-4544

hello@fairing.co

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