Reviews (187)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to gather valuable customer insights and enhance marketing strategies with high survey response rates and effective attribution tracking. It is noted for its easy integration and user-friendly setup, often being operational within minutes. The customizable surveys allow merchants to tailor questions to their specific business needs, and the app's compatibility with tools like Slack, Google Sheets, and Klaviyo enhances workflow and data utilization. The support team is frequently praised for their responsiveness and helpfulness. Merchants also benefit from real-time feedback, which helps in promptly addressing customer sentiments and trends. Continuous updates ensure the app adapts to changing market conditions, making it a cost-effective solution for businesses of various sizes.
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We have been using Fairing on our Shopify store for about 1.5 years, and I couldn't be more pleased with the results. This app has truly revolutionized the way I gather feedback from my customers and has provided invaluable insights into their shopping experience.
The customer support team is top-notch. They are responsive, knowledgeable, and always ready to assist with any queries or issues. It's evident that they care about their users and are committed to providing a great experience. Thanks!
I've been using Fairing for many years and it's honestly one of the best apps in my arsenal. I'm able to connect the responses into my Slack workspace and get real time feedback from my customers too. It's a wonderful tool and I highly recommend it!
Fairing is a great way to survey your customers in a minimal friction way.
You're getting feedback from your fresh customers at their highest point of excitement.
It's been very valuable to understand why they made their purchase.
Very happy with this app that allows us to get multiple insights from our clients.
Great overall experience with Fairing. Helps to provide another solid data point for attribution. The question stream is a little different than a fixed survey but it's more versatile and for returning customers you don't end up repeating the same questions. Good analytics and integrations.
Fairing is a fantastic app for our post-purchase surveys and has really helped our understanding of where our customers are coming from and the impacts of changes to our marketing and media strategies. It was very easy to set up and would highly recommend.
Easy integration and useful insights! Fairing has been a big help to our team.
Super easy to setup and use. You can be collecting post purchase data in less than 10 min
Great app that was extremely easy to integrate into our thank you page. Questions are easy to create and update. No complaints!
Couldn't live without fairing!