Reviews (200)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences, noting its seamless integration with Shopify and platforms like Slack and Klaviyo. It features real-time feedback, customizable surveys, and links transactions intuitively. Setup is quick, often under 10 minutes, with some reporting over 50% survey response rates. Exceptional customer support and continuous updates make it a valuable tool for refining marketing strategies.

April 12, 2024

Easy integration and useful insights! Fairing has been a big help to our team.

Ernesta
United States
8 months using the app
February 26, 2024

We've been using Fairing for a variety of post-purchase survey question types for ages and we love it! Great team and super easy to use

Jack Archer
United States
Over 1 year using the app
March 1, 2024

Easy to use, integrates with everything, useful for a variety of measurement purposes.

Dolls Kill
United States
About 1 year using the app
April 17, 2024

Great app that was extremely easy to integrate into our thank you page. Questions are easy to create and update. No complaints!

SUPER73
United States
About 1 month using the app
March 11, 2024

Couldn't live without fairing!

Lalo
United States
About 4 years using the app
May 18, 2018

Added a few weeks ago and already have lots of responses, and learning lots in the process. Simplest app I ever used, and yet adding real value to understanding my business immediately.

Loving it!

Elfish
United States
Over 6 years using the app
July 19, 2019

Super helpful app! Enquire has been great to understand attribution and gain insights from customers.

Buffy
United States
Over 6 years using the app
November 2, 2018

Super easy to setup and provides extremely valuable insights. Highly recommend to anyone looking to find the source of truth with their customer acquisition efforts.

Thursday Boot Company
United States
About 6 years using the app
January 31, 2021

First, The data they provide is invaluable, 2nd the customer-facing integration looks natural and flows, Finally their support is fantastic. HIGHLY recommend!!

Chella
United States
Almost 6 years using the app
Edited July 26, 2021

We are huge fans of enquire! We use the app daily to help with our attribution -- it is the only data source we can 100% trust! Super user friendly too!

Weezie Towels
United States
Almost 6 years using the app