Reviews (201)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its deep insights into customer preferences, noting its seamless integration with Shopify and platforms like Slack and Klaviyo. It features real-time feedback, customizable surveys, and links transactions intuitively. Setup is quick, often under 10 minutes, with some reporting over 50% survey response rates. Exceptional customer support and continuous updates make it a valuable tool for refining marketing strategies.
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Thanks to the amazingly simple yet effective post-purchase survey Enquire puts onto both our Shopify and Recharge checkouts, we are able to finally get insight into where people really first heard about us. Up until Enquire, it's always been last click attribution, which heavily weighted all analytics to Google and Google ads, but in fact Enquire showed us that we are also acquiring customers ...
Meets all of our needs in terms of a post-purchase survey. Has unlocked a lot of great insights that our analytics cannot provide.
Great app! I love that I can ask my customers specific questions that will help me further my acquisition efforts.
We love this app and consider it to be our source of truth for marketing attribution. We trust the customers themselves instead of trusting the greedy ad companies. I'm hearing that even the really expensive multi-touch attribution analytics tools are all flawed anyways, so this is a simple common sense alternative for us. Support is great too!
We absolutely love this app. We use it for a range of different post-purchase surveys, covering everything from attribution to insights for new product development. Hassle-free to install, use and top notch customer service.
an invaluable tool for collecting customer reviews. the implementation on post-purchase page is effortless and customer support is speedy. cant recommend highly enough
Amazing app. So glad we got this installed in advance of iOS14 changes, it's been a complete gamechanger in terms of getting accurate channel revenue attribution.
This app works great for us! Easy set-up and customization. Really excited about the response rate we are receiving from our customers!
This app is definitely valuable. I also had to ask a customer service rep a question recently, and they answered super quickly and were very helpful. I really appreciated that!
Enquire makes it SO easy to be able to connect with customers at a critical moment post-purchase. The high response rate and quality of answers has been incredibly helpful, and the Enquire team has been wonderful to work with. One of my favorite Shopify apps, and one I'd recommend to any store.