Reviews (198)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its insightful post-purchase surveys, noting its seamless integration with Shopify, Slack, and Google Sheets. They appreciate the customizable questions that adapt for returning customers, the responsive support team, and the user-friendly dashboard that facilitates quick data analysis. Continuous updates based on merchant feedback keep the app effective, leading to high survey completion rates and valuable data for business decisions.

November 11, 2020

Enquire makes it SO easy to be able to connect with customers at a critical moment post-purchase. The high response rate and quality of answers has been incredibly helpful, and the Enquire team has been wonderful to work with. One of my favorite Shopify apps, and one I'd recommend to any store.

Kinfield
United States
Over 3 years using the app
May 14, 2021

Super cool app + Amazing customer service. They helped me sync to Klaviyo and set up an email flow template.

Safe Direct Medical Supplies
Canada
Over 3 years using the app
December 5, 2019

Great app and really amazing support. We use the app on the thank you page to let them choose which charity we donate our profits to. It works great and we've had really good feedback from customers.

Shakti Mat UK
Netherlands
Over 3 years using the app
January 15, 2020

Awesome app an awesome support team. Works exactly as we need it to. Display and interpretation of results is great too.

Shakti Mat Europe
Netherlands
Over 3 years using the app
January 15, 2020

Love this app. We use it on our checkout page to let customers chose which charity they'd like us to donate to on our behalf. We've had really good feedback from our customers too. Highly recommend.

Shakti Mat Australia
Australia
Over 3 years using the app
October 8, 2021

The app is easy to use, very effective for attribution analysis & well thought out. Matt & team are responsive & great to work with. Excited about new Question Streams feature!

Dr. Squatch
United States
Over 3 years using the app
April 6, 2023

Amazing tool! This has really helped us with attribution the last couple of years. It's also great to add follow up questions and get valuable insights from our customers.

MUD\WTR
United States
Over 3 years using the app
August 5, 2021

Best in class post-purchase attribution, really happy with the results and the new flows/question streams makes it even better. no brainer for any e-commerce store looking for additional attribution

Not Pot
United States
Over 3 years using the app
July 29, 2021

We're huge fans of Enquire and the stellar team behind it! The user experience is seamless and the insights are incredibly meaningful. If you're looking to take your post purchase survey seriously, definitely check them out!

Brevitē
United States
About 3 years using the app
Edited December 15, 2019

an invaluable tool for collecting customer reviews. the implementation on post-purchase page is effortless and customer support is speedy. cant recommend highly enough

COMRAD
United States
About 3 years using the app