Fairing: Post Purchase Surveys , 182 reviews

Great app for any store. We occasionally see spikes on a random day that we can't attribute to a marketing campaign that we have running and this has been great to help focus on where that influx of customers is coming from.

WOW. super seamless. love the preview window. love how everything is turnkey and looks nice out of the box. love how there are no extra confusing features. and great value. y'all nailed this. really impressed!

This product does exactly what it says. It works well and the team is continuously making it better. Plus, their customer service is awesome. I saw an issue, sent an email and it was fixed in less than five minutes. Highly recommended.

Fairing has been an amazing resource for us to yield valuable insights from our customers. It's super easy to use, and the support team is incredibly helpful. They always go above and beyond, and even proactively bring new ideas to our attention. Highly recommend.

We are huge fans of enquire! We use the app daily to help with our attribution -- it is the only data source we can 100% trust! Super user friendly too!

They've been awesome. While we've had a couple of technical difficulties along the way, they have absolutely killer support and are quick to help us out and get us anything we need. The insights from the app have also been hugely helpful for us

I use this app to help me figure out where my customers are coming from. When there's so many channels that we stack in our marketing strategy, it's difficult to pin point exactly what made someone convert to our brand. Enquire has been the most convenient to use with the least amount of headache for any eCommerce owners looking to pin point where they should invest into next.

I waited until the iOS update to use Enquire, and now I regret I didn't sign up sooner. I am a big fan after 1 month on the product. Enquire is confirming the concerns I had, and with this data, we are looking to new tactics. Their many integrations makes their solution best-in-class, and their price point is super advantageous to the customer. In our 'other' response field, we are seeing new channels we never were aware of. And we are linking our standard replies with Klaviyo for super powerful emails that are highly personalized. I work with a lot of tech and always look into who is behind the company. The founder Matt is an incredible person, I love caring smart founders. Can't wait to link this to BigQuery and get some next level reporting. High recommendations, definitely add this to your marketing stack. It's 2021, you really need it...

Enquire app is simple and to the point -most importantly it works. We love how native the post-purchase survey is to our thank you page and as a result customers feel comfortable engaging with our survey. We get over 50% submit rates on both Shopify and Recharge thank you pages which is a major asset to our marketing intelligence. Thanks to Enquire we have really clear attribution on HDYHAU that validates and/or invalidates a lot of duplicate attribution through the ad and referral softwares. Even more important now with iOS14 to better monitor attribution and better know your customer!!! Really excited to see where Enquire takes their software in the future. Thanks for the great product

The app is very easy to install and has helped us better understand how our customers found out about our brand. Would definitely recommend for brands looking to gain more customer insights.