Reviews (194)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for gathering customer insights post-purchase, noting its quick setup, typically under 10 minutes, and seamless Shopify integration. They appreciate the high survey response rates and the ability to receive real-time feedback through integrations with tools like Slack. The customization options allow for tailored surveys to meet specific business needs. Support is frequently praised for being responsive and helpful. Additional features include minimal customer intrusion, continuous updates, and integrations with platforms like Google Sheets and Klaviyo, enhancing its versatility for various business applications.

December 5, 2019

Great app and really amazing support. We use the app on the thank you page to let them choose which charity we donate our profits to. It works great and we've had really good feedback from customers.

Shakti Mat UK
Netherlands
Over 3 years using the app
October 8, 2021

The app is easy to use, very effective for attribution analysis & well thought out. Matt & team are responsive & great to work with. Excited about new Question Streams feature!

Dr. Squatch
United States
Over 3 years using the app
April 6, 2023

Amazing tool! This has really helped us with attribution the last couple of years. It's also great to add follow up questions and get valuable insights from our customers.

MUD\WTR
United States
Over 3 years using the app
August 5, 2021

Best in class post-purchase attribution, really happy with the results and the new flows/question streams makes it even better. no brainer for any e-commerce store looking for additional attribution

Not Pot
United States
Over 3 years using the app
July 29, 2021

We're huge fans of Enquire and the stellar team behind it! The user experience is seamless and the insights are incredibly meaningful. If you're looking to take your post purchase survey seriously, definitely check them out!

Brevitē
United States
About 3 years using the app
Edited December 15, 2019

an invaluable tool for collecting customer reviews. the implementation on post-purchase page is effortless and customer support is speedy. cant recommend highly enough

COMRAD
United States
About 3 years using the app
October 8, 2018

Great app for any store. We occasionally see spikes on a random day that we can't attribute to a marketing campaign that we have running and this has been great to help focus on where that influx of customers is coming from.

LuminAID Lab
United States
About 3 years using the app
May 8, 2018

WOW. super seamless. love the preview window. love how everything is turnkey and looks nice out of the box. love how there are no extra confusing features. and great value. y'all nailed this. really impressed!

Holstee
United States
About 3 years using the app
November 13, 2019

This product does exactly what it says. It works well and the team is continuously making it better. Plus, their customer service is awesome. I saw an issue, sent an email and it was fixed in less than five minutes. Highly recommended.

Takeya USA
United States
About 3 years using the app
Edited July 26, 2021

We are huge fans of enquire! We use the app daily to help with our attribution -- it is the only data source we can 100% trust! Super user friendly too!

Weezie Towels
United States
Almost 3 years using the app