Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its insightful data on customer behavior and marketing effectiveness. They value its easy installation, variety of survey types, and integrations with tools like Google Sheets and Klaviyo. The app supports multiple languages and customizable questions, leading to high customer response rates. Merchants also praise the responsive and helpful customer support, along with the app's continuous updates and new features.
Refine
-
By rating
Brilliant app to get customer feedback. We used different surveys to understand customer needs during checkout to improve customer journey and conversion rate. Conversion Rate of respondents is crazy high. Easily set up and if needed customer support is outstanding.
Easy to use, integrates with everything, useful for a variety of measurement purposes.
Super helpful app! Enquire has been great to understand attribution and gain insights from customers.
By far the best post-purchase survey app – from product to support we’ve been super impressed with the team at Fairing. We mainly ask attribution related questions, and have more recently started asking questions to help solve CRO and personalization. Highly recommend their Google Sheets Extension and Klaviyo integration.
This app is easy to install, easy to use, insightful for our monthly reviews, and great customer support.
Enquire is a very easy to use and useful tool for marketing attribution. They're always developing new features (and take user feedback very seriously), and the team is extremely helpful and quick to respond. Highly recommend!
Have used Fairing at a few different places now for both attribution and some more niche use-cases and it works brilliantly for both. High response rates (which means strong data), super helpful support - and the ability to deep dig into responses with a follow-up question is a gold mine.
It's at most a 10 minute setup, but endlessly valuable results.
Geat app and great support! It really helps our attribution issues to make better marketing and budgeting decisions
There really isn't a better solution for attribution on Shopify. Getting customer feedback every day is enormous. That app does everything you need.
Can't recommend this app enough. It's an affordable way to acquire invaluable information, and the company is constantly working on updates, integrations, insights, and more. We utilize it religiously to see how our post-purchase survey responses change as we modify varying marketing channels.