Reviews (190)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its insightful data on customer behavior and marketing effectiveness. They value its easy installation, variety of survey types, and integrations with tools like Google Sheets and Klaviyo. The app supports multiple languages and customizable questions, leading to high customer response rates. Merchants also praise the responsive and helpful customer support, along with the app's continuous updates and new features.
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This app is great! It is so easy to turn on and looks so slick and seamless in checkout. Honestly... so surprised as to how painless it was! We've been dying to know where our customers are coming from as most of our traffic is direct and organic! Can't wait for that info!
The Customer Service is utterly amazing. I needed a little help getting off the ground and engaged with the Live Chat option. The fellow who came to my rescue was beyond helpful. He did a screenshare and clearly and patiently walked me through my issue. He also told me that he is the Founder of Enquire and likes to hop on Chat every once in a while to keep close to the clients and their needs. This is not the type of service you'd typically expect from a Founder. Great chat, Matt!
Really enjoyed chatting!! Thanks for the review. -Matt
This app is amazing. We went from embedding a slow, clunky survey monkey HDYHAU survey to Enquire. Response rates are up 2x, and the reporting that Enquire offered saves us 2-3h/ week of data exports and processing.
Works flawlessly! The team is super helpful, and the app works perfectly. We learned so much from the insights that we got from Enquire that we flipped our ad spend from FB to Google because most customers were learning about us from there. This is by far the best tool for collecting zero-party data from customers - the integrations with Klaviyo and GA are a huge bonus to better use the data as well.
Using Enquire has been night and day for our attribution modeling. Since installing Enquire, our team has a fundamentally better understanding of our performance and have already reallocated spend and impacted overall ROAS!
Fairing is extremely easy to set up and is one of our most useful Shopify apps that we have. The team is amazing to work with and is very responsive. Highly recommend using Fairing for your post-purchase survey!
Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.
Must have Shopify App für Post Purchase Umfragen in tollem Design
I live on Fairing for my area of marketing. It's great to be able to collect post-purchase survey findings and use them to measure results of more brand marketing related efforts which is traditionally challenging. The CX support is also great and I'm excited to see what features they add to the platform in the coming months. Hoping they improve the data visualization as it's pretty bare bones at the moment.
Used this app to gather post-purchase survey responses. Very nicely designed and easy to use. Of the very few issues we had, the team was quick to respond with and offered us a custom plan that fit our needs perfectly! Would highly recommend to other stores of all sizes.
Super cool app. It has helped me understand where my customers are coming from. While I use hidden pixels for tracking, having customers actually tell me is gold. Super great app, easy to use, highly recommend!
App is great and the support is even better. Thats what won me over. This tool really helps us understand our customers a lot better too
Great customer support. Very helpful to ask customers about how they first heard about you - it really helps allocate marketing spend.
This app is super easy to set up. It's helping us getting very useful information about our customers. It would be just perfect if you could show the survey in a different language according to the customer's shipping/billing country.
Still, highly recommended!
Solid app, great UX, easy to use, surprising level of customer compliance!
Amazing how much info you get by asking right on that thank you page. Would love this to be a liiiiitle cheaper but it's well-designed and I'm not unhappy with my choice.
Enquire was the easiest and most efficient plugin for us to setup. It took virtually 10 minutes in total to place the widget at checkout, create our list of options for attribution, and the back end has an easy dashboard to view the data with ease.
Thanks to the amazingly simple yet effective post-purchase survey Enquire puts onto both our Shopify and Recharge checkouts, we are able to finally get insight into where people really first heard about us. Up until Enquire, it's always been last click attribution, which heavily weighted all analytics to Google and Google ads, but in fact Enquire showed us that we are also acquiring customers through our hard work in Press mentions and Partnerships and Affiliates. I HIGHLY recommend this app!
Solid app, works well and support is super helpful. Would highly recommend as part of better understanding attribution across different channels.
Really great app for post-purchase surveys. Has been way easier to use than expected, and with a great UX both on-site and behind the curtain. Enquire has been a game-changer for measuring our customer journey.
Fully delivers! Great app that does what you need it to and gives great results. Really easy to use and integrate with your Shopify account. Would give six stars if we could!
This app is really amazing! It couldn't be any simpler to set up. The response rate to our survey has blown us away, and the data it gathers really helps us figure out where people are coming from. Would highly recommend!
Enquire is fantastic! Super easy to implement, we saw responses within hours. The insight we have been able to gain from this quick survey is helping our sales and marketing team immensely. The team at Enquire is super responsive and answered my questions quickly - great to work with. They were also really open to feedback and were able to actually integrate a suggestion I had.
Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Responsive Developer :)
Great app! I tried to hack together similar solutions that never gave me the results I wanted. This survey app was super easy to install and delivers an immense amount of value as the majority of our volume is via direct and organic.
O! M! G! We've been looking for an app that gives us clear insight on our most effective channels, and this was exactly what we were looking for! All the features we needed to learn about how customers are finding us, and nothing extra or complicated. We just installed and got a really high completion rate out of the box with no customizations. The data is super useful, and this solves a big need for our growing brand.
Definitely a must-have app! Setup was super easy and took 30 seconds.