Fairing: Post Purchase Surveys , 183 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup, management, and excellent support. They appreciate the variety of post-purchase survey questions and high response rates. The ability to link feedback to transaction data and integration with Google Sheets, Klaviyo, and Shopify flows are valued features. Merchants also praise its affordability and the customer insights it provides, aiding in improving marketing strategies. The support for Flow, enabling automated responses into a shared Slack channel, is also noted. The app is recognized for providing key insights across the marketing funnel, aiding in informed decision-making.
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Super easy to use and implement, and a seamless experience for customers as well means higher response rates than any surveying we've done before.
Absolutely invaluable with it's always-on capability, giving fantastic insights when implemented.
Must have. Super easy to integrate, very easy to use, super powerful data. The only thing we regret is not having it earlier! In contrast to super complex analytics tools and questions of attribution, it's proven to us that the simplest solution to finding out where customers know us from: We simply ask them. Team is super responsive and continuing to launch new features as well.
Solid, Love the information we can now get from our customers. This is a must have for any business that wants to grow and learn how to better serve their customer.
All PPS companies collect the same data but a few create the right dashboard and allow marketers to effectively utilize the data for insightful marketing decisions. Fairing does this better than anyone else, and they are constantly looking for ways to innovate (they just created a google sheets plug in which is awesome) making it a no brainer to sign up!
I didn't know what we were missing out on before we installed this. It has been hugely helpful in attributing our sales as we build our business. The developers are quick to respond and really receptive to feedback - I'm looking forward to the features they'll be adding down the road!
Awesome app! The data is invaluable to understand our customer's needs and wants. Excited to see what else the team comes up with. Thank you!
Added a few weeks ago and already have lots of responses, and learning lots in the process. Simplest app I ever used, and yet adding real value to understanding my business immediately.
Loving it!
Easy to use, integrates seamlessly, and rich insights. Great support as well - excited to use this tool more!
Especially since the new iOS update, it's super important to have insights from a post purchase HDYHAU. Enquire is fantastic at this, especially with their many app integrations. The product works, and customer service is very responsive. They continuously roll out new features to make it better (eg: ability to ask follow up Qs). Highly recommend and should be in all Shopify store's stack to get a better understanding of their first/last-click attribution.
Love this app! Looks great on the Thank You page. We're getting 75% participation from customers. Easy installation. Provides very valuable information for market planning. Matt has been very responsive and helpful in making improvements. Congrats on a great app!