Reviews (201)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences, noting its seamless integration with Shopify and platforms like Slack and Klaviyo. It features real-time feedback, customizable surveys, and links transactions intuitively. Setup is quick, often under 10 minutes, with some reporting over 50% survey response rates. Exceptional customer support and continuous updates make it a valuable tool for refining marketing strategies.

May 20, 2020

Enquire is so simple, and so powerful. An easy way to add super helpful info to your attribution data, and finally get some clarity into those (direct) / (none) users! For the money, this is the best attribution software you can get.

Kotn
Canada
4 months using the app
December 5, 2018

Awesome app. Very simple yet powerful tool that helps us get valuable feedback. Awesome support as well. Matt responded within minutes to our support requests and helped get things resolved immediately.

Standard Luggage Co.
Canada
4 months using the app
January 27, 2021

This app is simple and straightforward for us. It helps us estimate attribution from our marketing channels and look for any surprises in the mix. Recommend it for a simple post-purchase survey!

Modern Mammals
United States
3 months using the app
October 10, 2019

Love this app! It's so important to know where your customers are coming from and other analytics tools rarely tell the full story. Enquire has made a huge difference for us in determining how people are finding out about us! Highly recommend.

holier
United States
3 months using the app
July 18, 2019

Enquire allows us to easily understand first touch attribution and the performance of our offline campaigns. We're still missing some analytics and features, but Matt has been really helpful and we're confident our feedback has been taken into account in the app development roadmap. Thanks for the good work, really glad to use Enquire!

AUrate New York
United States
3 months using the app
August 9, 2021

Adding a post purchase survey has been immensely helpful in understanding our marketing attribution. The customizable Enquire features allow us to gather rich data about our customers and gives us a wide variety of ways to action on it. Highly recommend for any retail business!

Grubbly Farms
United States
3 months using the app
April 24, 2023

Fairing was easy to set up and gave us immediate, useful data. We used the built-in integrations to send to other systems and make the data collection work, providing a better customer experience.

Thrive Causemetics
United States
3 months using the app
November 15, 2020

The nicest customer service I have ever encountered. Awesome app, really easy and adds high value. LOVE IT!

HISTORLY
Sweden
3 months using the app
May 6, 2020

Must have. Super easy to integrate, very easy to use, super powerful data. The only thing we regret is not having it earlier! In contrast to super complex analytics tools and questions of attribution, it's proven to us that the simplest solution to finding out where customers know us from: We simply ask them. Team is super responsive and continuing to launch new features as well.

Waterdrop®
Germany
3 months using the app
February 21, 2024

Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.

Lanullva
Norway
2 months using the app