Reviews (188)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to gather valuable customer insights and enhance marketing strategies with high survey response rates and effective attribution tracking. It is noted for its easy integration and user-friendly setup, often being operational within minutes. The customizable surveys allow merchants to tailor questions to their specific business needs, and the app's compatibility with tools like Slack, Google Sheets, and Klaviyo enhances workflow and data utilization. The support team is frequently praised for their responsiveness and helpfulness. Merchants also benefit from real-time feedback, which helps in promptly addressing customer sentiments and trends. Continuous updates ensure the app adapts to changing market conditions, making it a cost-effective solution for businesses of various sizes.

February 18, 2021

Best app out there for post-purchase surveys! Appreciate all the new stuff they've been rolling out and plan to roll out. Also integrates with our ESP. Knocked one star off because it won't solve all your attribution questions but for the price and the features, there's nothing else like it.

SENREVE
United States
4 months using the app