Reviews (195)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining insights into customer behavior, refining marketing strategies, and understanding sales channel impacts. It's praised for easy setup, high response rates, and seamless integration with Google Sheets, Klaviyo, and Slack. Features like follow-up questions and pre-filled question banks are appreciated. The app's real-time feedback, continuous updates, and responsive support help merchants save on marketing costs with actionable data for strategic decision-making.

Edited August 27, 2025

Had an issue with my plan selection, but the support was prompt and very fast to respond. The app gives great insight into your customers

Spirilet
Canada
Over 2 years using the app
February 18, 2021

Best app out there for post-purchase surveys! Appreciate all the new stuff they've been rolling out and plan to roll out. Also integrates with our ESP. Knocked one star off because it won't solve all your attribution questions but for the price and the features, there's nothing else like it.

SENREVE
United States
4 months using the app