Fairing: Post Purchase Surveys , 182 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup, management, and excellent support. They appreciate the variety of post-purchase survey questions and high response rates. The ability to link feedback to transaction data and integration with Google Sheets, Klaviyo, and Shopify flows are valued features. Merchants also praise its affordability and the customer insights it provides, aiding in improving marketing strategies. The support for Flow, enabling automated responses into a shared Slack channel, is also noted. The app is recognized for providing key insights across the marketing funnel, aiding in informed decision-making.
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Big fan of Enquire and how easy it was to set up. The tool helps us get insight on our customer and is especially helpful in measuring performance of some hard to measure channels like television
Fully delivers! Great app that does what you need it to and gives great results. Really easy to use and integrate with your Shopify account. Would give six stars if we could!
Super helpful app, probably the most valuable one we use and informs all our marketing planning for the following year. Highly recommended.
Great customer response rate! This app has allowed me to better understand where my sales are coming from and has saved me thousands of marketing dollars. Well worth the small monthly fee. Highly recommend!
Been using them for a while. Matt is very responsive and flexible. LOVE that they support Flow so we can automate our responses into a shared Slack channel. Very easy going app to use.
Extremely simple setup and features such as segmenting between new vs. existing customers and response clarification are great. No brainer for ecomm brands.
Fairing has been the source of truth for Fulton garnering key data points about our customers, right at the point of purchase. Nobody else has come close to delivering these kinds of critical insights since we launched the company!
Enquire has been a crucial component to our marketing stack, especially as our marketing mix has expanded. The post purchase data we've been able to collect from customers has unlocked key insights that weren't available through GA and other platforms. This has allowed us to make crucial decisions around how we allocate our marketing budget. Highly recommended for all ecommerce brands who want a better sense of attribution.
Very easy to instal and the customer participation rate is off the charts! Definitely our best source for attribution!
Enquire is fantastic! Super easy to implement, we saw responses within hours. The insight we have been able to gain from this quick survey is helping our sales and marketing team immensely. The team at Enquire is super responsive and answered my questions quickly - great to work with. They were also really open to feedback and were able to actually integrate a suggestion I had.