Fairing: Post Purchase Surveys , 183 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its easy setup, management, and excellent support. They appreciate the variety of post-purchase survey questions and high response rates. The ability to link feedback to transaction data and integration with Google Sheets, Klaviyo, and Shopify flows are valued features. Merchants also praise its affordability and the customer insights it provides, aiding in improving marketing strategies. The support for Flow, enabling automated responses into a shared Slack channel, is also noted. The app is recognized for providing key insights across the marketing funnel, aiding in informed decision-making.
Refine
-
By rating
There really isn't a better solution for attribution on Shopify. Getting customer feedback every day is enormous. That app does everything you need.
So far so good! Was a breeze to setup and great customer support. I've already collected really valuable data for my business in less than three days.
Simple and efficient for our macaron bakery at Pastreez. Would love to add the Birthday form feature as well :)
Enquire has been a great, easy tool for us to better understand our marketing attribution for new customers. The team is super supportive and always making updates to features.
This app is amazing! We’re learning countless insights about where are customers are coming from and which channels are driving the most conversions.
We love this app and consider it to be our source of truth for marketing attribution. We trust the customers themselves instead of trusting the greedy ad companies. I'm hearing that even the really expensive multi-touch attribution analytics tools are all flawed anyways, so this is a simple common sense alternative for us. Support is great too!
This app is super easy to set up. It's helping us getting very useful information about our customers. It would be just perfect if you could show the survey in a different language according to the customer's shipping/billing country.
Still, highly recommended!
I use Enquire every single day. As far as analytics, there is no faster way to the truth than asking the customer, and Enquire takes care of that for us. It's the single best way for us to understand who our customers are and where they're coming from. This allows us to adjust our marketing strategy super quickly and lean into what's working while pulling back from what's not. The simplicity of Enquire and it's ease of use are second to none.
Im here to talk about the Fairing support team. THEY WAS AMAZING. Matt was so patience and kind to resolve all our questions. Definitely will we use this app in a future. Best support team ever. Thanks again for all.
Great app and really amazing support. This app is definitely valuable. Enquire has been a game-changer for measuring our customer journey.