Reviews (198)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its insightful post-purchase surveys, noting its seamless integration with Shopify, Slack, and Google Sheets. They appreciate the customizable questions that adapt for returning customers, the responsive support team, and the user-friendly dashboard that facilitates quick data analysis. Continuous updates based on merchant feedback keep the app effective, leading to high survey completion rates and valuable data for business decisions.

September 8, 2021

Helpful to identify where your customers are coming. Super great and friendly team who take the time to make sure they answer your questions.

Pique Tea
United States
About 1 year using the app
July 19, 2019

Super helpful app! Enquire has been great to understand attribution and gain insights from customers.

Buffy
United States
About 1 year using the app
June 18, 2018

I love how simple this app is to setup and the data it gives to us post-purchase. We can see HOW our customers heard of our brand and expand our marketing efforts more or less in a certain direction. Highly recommend! A+++

Puravidabracelets
United States
12 months using the app
September 14, 2023

Have used Fairing at a few different places now for both attribution and some more niche use-cases and it works brilliantly for both. High response rates (which means strong data), super helpful support - and the ability to deep dig into responses with a follow-up question is a gold mine.

It's at most a 10 minute setup, but endlessly valuable results.

LESTRANGE
United Kingdom
12 months using the app
January 28, 2021

Enquire is a very easy to use and useful tool for marketing attribution. They're always developing new features (and take user feedback very seriously), and the team is extremely helpful and quick to respond. Highly recommend!

Magic Spoon
United States
12 months using the app
July 7, 2021

Geat app and great support! It really helps our attribution issues to make better marketing and budgeting decisions

Kettle & Fire
United States
12 months using the app
February 8, 2021

This app has been amazing - so easy to integrate and instantly provides hugely helpful customer insights. We are currently using it to create segmented outreach to customers based on their self selected interests. So awesome to be able to get customers more information on the topics they are most interested at purchase. Also - Enquire has amazingly fast and helpful customer service. My questions have been answered quickly and thoroughly.

Asutra
United States
12 months using the app
August 11, 2018

So far so good! Was a breeze to setup and great customer support. I've already collected really valuable data for my business in less than three days.

52kards
United States
11 months using the app
September 14, 2022

There really isn't a better solution for attribution on Shopify. Getting customer feedback every day is enormous. That app does everything you need.

Füm™
United States
11 months using the app
July 16, 2023

Can't recommend this app enough. It's an affordable way to acquire invaluable information, and the company is constantly working on updates, integrations, insights, and more. We utilize it religiously to see how our post-purchase survey responses change as we modify varying marketing channels.

Roo & You
Canada
11 months using the app