Reviews (198)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its insightful post-purchase surveys, noting its seamless integration with Shopify, Slack, and Google Sheets. They appreciate the customizable questions that adapt for returning customers, the responsive support team, and the user-friendly dashboard that facilitates quick data analysis. Continuous updates based on merchant feedback keep the app effective, leading to high survey completion rates and valuable data for business decisions.
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Enquire Post Purchase Survey has given me invaluable data for my business. Matt is always quick to respond and answer any questions I have about the app. Highly recommend this app to all store owners!
I LOVE this app. The fact that it tells you which source/medium each response came from is an ABSOLUTE GAME CHANGER. Plus, customer service was amazing.
Great tool, great customer service and it's constantly being updated and improved! We've gotten lots of insights on our customers.
Excellent app and great customer service. For Triple Whale users or TikTok media buyers, this is a must-have!
Super cool app. It has helped me understand where my customers are coming from. While I use hidden pixels for tracking, having customers actually tell me is gold. Super great app, easy to use, highly recommend!
Wonderful tool. High submission rate, has been crucial for our attribution. Excellent functionality and support. Does what we need it to do, highly recommended.
Customer service is 10/10, very quick to respond and willing to help! App seems easy to use, and not too pricey.
Matt & team have been fantastic partners! They have worked closely with us to tailor the app to our needs, which has been hugely helpful to us. We leverage the app as a key part of our attribution model so it's quickly become critical part of our performance analysis.
Enquire is an easy to use post purchase survey for collecting customer data. It helps to track down sale marketing sources when UTM parameters haven't been used.
Incredibly impactful tool!
We got started with Fairing just a few months ago and since then we are hooked. Getting instant customer insight is not an issue anymore as the native integration allows a rather high response rate.
Many more functions we haven't tested yet but are looking a lot forward to!
One of the few companies where the founder/CEO him/herself is accessible and personally supports the merchants.