Reviews (190)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insightful data on customer behavior and marketing effectiveness. They value its easy installation, variety of survey types, and integrations with tools like Google Sheets and Klaviyo. The app supports multiple languages and customizable questions, leading to high customer response rates. Merchants also praise the responsive and helpful customer support, along with the app's continuous updates and new features.

April 22, 2021

Enquire has been a great, easy tool for us to better understand our marketing attribution for new customers. The team is super supportive and always making updates to features.

Outdoor Voices
United States
11 months using the app
Edited May 11, 2021

We love this app and consider it to be our source of truth for marketing attribution. We trust the customers themselves instead of trusting the greedy ad companies. I'm hearing that even the really expensive multi-touch attribution analytics tools are all flawed anyways, so this is a simple common sense alternative for us. Support is great too!

Wolven
United States
10 months using the app
January 28, 2021

A must have for each store. Easy to install, very powerful insights. We use it on all our stores, highly recommend!

waterdrop® EU
Germany
10 months using the app
February 9, 2021

Great app and really amazing support. This app is definitely valuable. Enquire has been a game-changer for measuring our customer journey.

Women's Best - ROW
Austria
9 months using the app
January 24, 2020

Enquire Post Purchase Survey has given me invaluable data for my business. Matt is always quick to respond and answer any questions I have about the app. Highly recommend this app to all store owners!

Elevated Faith
United States
9 months using the app
April 12, 2024

Easy integration and useful insights! Fairing has been a big help to our team.

Ernesta
United States
8 months using the app
January 16, 2020

Matt & team have been fantastic partners! They have worked closely with us to tailor the app to our needs, which has been hugely helpful to us. We leverage the app as a key part of our attribution model so it's quickly become critical part of our performance analysis.

Boll & Branch
United States
8 months using the app
May 18, 2021

We absolutely love this app. We use it for a range of different post-purchase surveys, covering everything from attribution to insights for new product development. Hassle-free to install, use and top notch customer service.

MYYK
Norway
7 months using the app
August 3, 2021

Wonderful tool. High submission rate, has been crucial for our attribution. Excellent functionality and support. Does what we need it to do, highly recommended.

Grovemade
United States
7 months using the app
June 13, 2022

Customer service is 10/10, very quick to respond and willing to help! App seems easy to use, and not too pricey.

Grind
United Kingdom
7 months using the app