Reviews (201)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences, noting its seamless integration with Shopify and platforms like Slack and Klaviyo. It features real-time feedback, customizable surveys, and links transactions intuitively. Setup is quick, often under 10 minutes, with some reporting over 50% survey response rates. Exceptional customer support and continuous updates make it a valuable tool for refining marketing strategies.

May 14, 2021

Super cool app + Amazing customer service. They helped me sync to Klaviyo and set up an email flow template.

Safe Direct Medical Supplies
Canada
Over 3 years using the app
December 5, 2019

Great app and really amazing support. We use the app on the thank you page to let them choose which charity we donate our profits to. It works great and we've had really good feedback from customers.

Shakti Mat UK
Netherlands
Over 3 years using the app
January 15, 2020

Awesome app an awesome support team. Works exactly as we need it to. Display and interpretation of results is great too.

Shakti Mat Europe
Netherlands
Over 3 years using the app
January 15, 2020

Love this app. We use it on our checkout page to let customers chose which charity they'd like us to donate to on our behalf. We've had really good feedback from our customers too. Highly recommend.

Shakti Mat Australia
Australia
Over 3 years using the app
October 8, 2021

The app is easy to use, very effective for attribution analysis & well thought out. Matt & team are responsive & great to work with. Excited about new Question Streams feature!

Dr. Squatch
United States
Over 3 years using the app
April 6, 2023

Amazing tool! This has really helped us with attribution the last couple of years. It's also great to add follow up questions and get valuable insights from our customers.

MUD\WTR
United States
Over 3 years using the app
March 19, 2019

We're big fans of the Enquire post purchase survey. It's super easy to set up and the engagement is fantastic. Seems like a lot of people use it for referral attribution. We've found that information is mostly available elsewhere so we've used it to capture insights we wouldn't get elsewhere. Customer service is also fantastic. Excited to see this tool evolve.

Backdrop
United States
Over 3 years using the app
August 5, 2021

Best in class post-purchase attribution, really happy with the results and the new flows/question streams makes it even better. no brainer for any e-commerce store looking for additional attribution

Not Pot
United States
Over 3 years using the app
December 3, 2021

The Customer Service is utterly amazing. I needed a little help getting off the ground and engaged with the Live Chat option. The fellow who came to my rescue was beyond helpful. He did a screenshare and clearly and patiently walked me through my issue. He also told me that he is the Founder of Enquire and likes to hop on Chat every once in a while to keep close to the clients and their needs. ...

Tempo
United States
About 3 years using the app
Fairing replied December 3, 2021

Really enjoyed chatting!! Thanks for the review. -Matt

May 8, 2018

WOW. super seamless. love the preview window. love how everything is turnkey and looks nice out of the box. love how there are no extra confusing features. and great value. y'all nailed this. really impressed!

Holstee
United States
About 3 years using the app