Fairing: Post Purchase Surveys , 181 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup, management, and excellent support. They appreciate the variety of post-purchase survey questions and high response rates. The ability to link feedback to transaction data and integration with Google Sheets, Klaviyo, and Shopify flows are valued features. Merchants also praise its affordability and the customer insights it provides, aiding in improving marketing strategies. The support for Flow, enabling automated responses into a shared Slack channel, is also noted. The app is recognized for providing key insights across the marketing funnel, aiding in informed decision-making.
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Definitely a must-have app! Setup was super easy and took 30 seconds.
Our company has been searching for a plug-in that can do simple, attractive, integrated post-purchase surveying. Enquire 100% fits the bill. They even helped us get a multi-question flow live earlier than we expected! And they have excellent, incredibly fast customer service.
App is great and the support is even better. Thats what won me over. This tool really helps us understand our customers a lot better too
Amazing app. So glad we got this installed in advance of iOS14 changes, it's been a complete gamechanger in terms of getting accurate channel revenue attribution.
This is one of those secret little weapons that helps drive strategy in such a simple way. I created a survey asking customers how they heard about us and then listed out our channels. Using the responses helped to guide my budgeting/channel development based on where people were already hearing about us. Additionally, the customer service is elite and the founder is involved. I highly recommend this app to all shopify store owners.
First, The data they provide is invaluable, 2nd the customer-facing integration looks natural and flows, Finally their support is fantastic. HIGHLY recommend!!
This app is easy to set up and use, and it provides important data that we use to calibrate and validate our marketing attribution models. From the user's perspective, it's non-invasive, as evidenced by the high response rates we're able to maintain.
Solid app, great UX, easy to use, surprising level of customer compliance!
Amazing how much info you get by asking right on that thank you page. Would love this to be a liiiiitle cheaper but it's well-designed and I'm not unhappy with my choice.
Easy to use and has provided a lot of value to our business, specifically around organic influencers and channels that are doing the most for our brand. There are a lot of customization options and the team has been great at responding to questions and providing fast, thorough support.
Huge fan of this app! It is really valuable in helping to understand more about our customer behaviors and sentiments. Highly recommend for ease of use, clear insights, and great complement to Klaviyo and other attribution tools.