Reviews (181)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining insights into customer behavior, refining marketing strategies, and understanding sales channel impacts. It's praised for easy setup, high response rates, and seamless integration with Google Sheets, Klaviyo, and Slack. Features like follow-up questions and pre-filled question banks are appreciated. The app's real-time feedback, continuous updates, and responsive support help merchants save on marketing costs with actionable data for strategic decision-making.

January 28, 2021

A must have for each store. Easy to install, very powerful insights. We use it on all our stores, highly recommend!

waterdrop® EU
Germany
10 months using the app
January 14, 2022

This app is very easy to set-up and configure, and the team is always super responsive and helpful. Highly recommend!

De Soi
United States
3 months using the app
January 20, 2019

Very easy to instal and the customer participation rate is off the charts! Definitely our best source for attribution!

Otherland
United States
4 months using the app
May 7, 2018

Quick install. Easy setup. Recommended for stores looking to further understand where their customers are coming from.

Jacques Nyc Llc
United States
About 1 month using the app
September 14, 2021

Native checkout integration drives up response rates and they're always improving the product. Support is great as well!

Caraway
United States
Almost 2 years using the app
May 14, 2019

Meets all of our needs in terms of a post-purchase survey. Has unlocked a lot of great insights that our analytics cannot provide.

Page Anchor
Sweden
4 months using the app
June 24, 2021

Great tool, great customer service and it's constantly being updated and improved! We've gotten lots of insights on our customers.

healthynest
United States
6 days using the app
July 30, 2021

Amazing app and great customer service! They helped me when I had an issue and had a fast turnaround and helped me with pulling data!

Covey Skincare
United States
About 1 year using the app
July 19, 2019

This app works great for us! Easy set-up and customization. Really excited about the response rate we are receiving from our customers!

TiScrubs
United States
About 1 month using the app
April 30, 2019

Fantastic app. I didn't think so many people would use it, but I was wrong. Really great for seeing exactly where buyers are coming from.

ScrapeYourTongue.com
United States
2 months using the app