Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, management, and excellent support. They appreciate the variety of post-purchase survey questions and high response rates. The ability to link feedback to transaction data and integration with Google Sheets, Klaviyo, and Shopify flows are valued features. Merchants also praise its affordability and the customer insights it provides, aiding in improving marketing strategies. The support for Flow, enabling automated responses into a shared Slack channel, is also noted. The app is recognized for providing key insights across the marketing funnel, aiding in informed decision-making.

December 5, 2019

Great app and really amazing support. We use the app on the thank you page to let them choose which charity we donate our profits to. It works great and we've had really good feedback from customers.

Shakti Mat UK
Netherlands
Over 3 years using the app
January 15, 2020

Awesome app an awesome support team. Works exactly as we need it to. Display and interpretation of results is great too.

Shakti Mat Europe
Netherlands
Over 3 years using the app
January 15, 2020

Love this app. We use it on our checkout page to let customers chose which charity they'd like us to donate to on our behalf. We've had really good feedback from our customers too. Highly recommend.

Shakti Mat Australia
Australia
Over 3 years using the app
April 6, 2023

Amazing tool! This has really helped us with attribution the last couple of years. It's also great to add follow up questions and get valuable insights from our customers.

MUD\WTR
United States
Over 3 years using the app
October 8, 2021

The app is easy to use, very effective for attribution analysis & well thought out. Matt & team are responsive & great to work with. Excited about new Question Streams feature!

Dr. Squatch
United States
Over 3 years using the app
August 5, 2021

Best in class post-purchase attribution, really happy with the results and the new flows/question streams makes it even better. no brainer for any e-commerce store looking for additional attribution

Not Pot
United States
Over 3 years using the app
July 29, 2021

We're huge fans of Enquire and the stellar team behind it! The user experience is seamless and the insights are incredibly meaningful. If you're looking to take your post purchase survey seriously, definitely check them out!

Brevitē
United States
About 3 years using the app
Edited December 15, 2019

an invaluable tool for collecting customer reviews. the implementation on post-purchase page is effortless and customer support is speedy. cant recommend highly enough

COMRAD
United States
About 3 years using the app
October 8, 2018

Great app for any store. We occasionally see spikes on a random day that we can't attribute to a marketing campaign that we have running and this has been great to help focus on where that influx of customers is coming from.

LuminAID Lab
United States
About 3 years using the app
May 8, 2018

WOW. super seamless. love the preview window. love how everything is turnkey and looks nice out of the box. love how there are no extra confusing features. and great value. y'all nailed this. really impressed!

Holstee
United States
About 3 years using the app