Reviews (181)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants value this app for gaining insights into customer behavior, refining marketing strategies, and understanding sales channel impacts. It's praised for easy setup, high response rates, and seamless integration with Google Sheets, Klaviyo, and Slack. Features like follow-up questions and pre-filled question banks are appreciated. The app's real-time feedback, continuous updates, and responsive support help merchants save on marketing costs with actionable data for strategic decision-making.
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Super easy to setup and use. You can be collecting post purchase data in less than 10 min
Great app that was extremely easy to integrate into our thank you page. Questions are easy to create and update. No complaints!
Easy to use, integrates with everything, useful for a variety of measurement purposes.
Super easy to set up and manage and the team offers excellent and timely support. Highly recommended!
Easy, simple to use, and powerful.
Insane opt-in rates.
Love the insights you can pull from these post-purchase surveys and attribution gaps you can fill.
An essential tool to scaling your business -- the insights you learn from Fairing are invaluable, and you cannot replace with Google Analytics, Northbeam, or any other attribution tool. The platform keeps getting better and better -- they're adding new features at a rapid rate. The styling of the post-purchase survey is highly customizable for any brand. The team there is excellent and always willing to help.
Fairing has been super helpful to our team as another data point in the elusive attribution triangle. The attribution part was the main reason we started using it but was surprised to find out how beneficial it is for surveying our customers on other questions outside of attribution.
Plus, their team is incredibly helpful and provides excellent support. Highly recommend Fairing.
Fairing was easy to set up and gave us immediate, useful data. We used the built-in integrations to send to other systems and make the data collection work, providing a better customer experience.
Very solid app. Great insights from customers who are fresh with a new purchase or return purchase.
Super helpful app! Enquire has been great to understand attribution and gain insights from customers.