Reviews (181)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for gaining insights into customer behavior, refining marketing strategies, and understanding sales channel impacts. It's praised for easy setup, high response rates, and seamless integration with Google Sheets, Klaviyo, and Slack. Features like follow-up questions and pre-filled question banks are appreciated. The app's real-time feedback, continuous updates, and responsive support help merchants save on marketing costs with actionable data for strategic decision-making.

April 24, 2024

Super easy to setup and use. You can be collecting post purchase data in less than 10 min

Better Way Health
United States
14 days using the app
April 17, 2024

Great app that was extremely easy to integrate into our thank you page. Questions are easy to create and update. No complaints!

SUPER73
United States
About 1 month using the app
March 1, 2024

Easy to use, integrates with everything, useful for a variety of measurement purposes.

Dolls Kill
United States
About 1 year using the app
September 29, 2023

Super easy to set up and manage and the team offers excellent and timely support. Highly recommended!

To'ak Chocolate
United States
Over 1 year using the app
August 3, 2023

Easy, simple to use, and powerful.

Insane opt-in rates.

Love the insights you can pull from these post-purchase surveys and attribution gaps you can fill.

The Only Bean
United States
6 months using the app
June 5, 2023

An essential tool to scaling your business -- the insights you learn from Fairing are invaluable, and you cannot replace with Google Analytics, Northbeam, or any other attribution tool. The platform keeps getting better and better -- they're adding new features at a rapid rate. The styling of the post-purchase survey is highly customizable for any brand. The team there is excellent and always willing to help.

SALT & STONE
United States
About 1 month using the app
May 24, 2023

Fairing has been super helpful to our team as another data point in the elusive attribution triangle. The attribution part was the main reason we started using it but was surprised to find out how beneficial it is for surveying our customers on other questions outside of attribution.

Plus, their team is incredibly helpful and provides excellent support. Highly recommend Fairing.

Ogee
United States
28 days using the app
April 24, 2023

Fairing was easy to set up and gave us immediate, useful data. We used the built-in integrations to send to other systems and make the data collection work, providing a better customer experience.

Thrive Causemetics
United States
3 months using the app
May 2, 2021

Very solid app. Great insights from customers who are fresh with a new purchase or return purchase.

Broya
Canada
6 months using the app
July 19, 2019

Super helpful app! Enquire has been great to understand attribution and gain insights from customers.

Buffy
United States
About 1 year using the app