Reviews (198)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its insightful post-purchase surveys, noting its seamless integration with Shopify, Slack, and Google Sheets. They appreciate the customizable questions that adapt for returning customers, the responsive support team, and the user-friendly dashboard that facilitates quick data analysis. Continuous updates based on merchant feedback keep the app effective, leading to high survey completion rates and valuable data for business decisions.
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Fairing has been super helpful to our team as another data point in the elusive attribution triangle. The attribution part was the main reason we started using it but was surprised to find out how beneficial it is for surveying our customers on other questions outside of attribution.
Plus, their team is incredibly helpful and provides excellent support. Highly recommend Fairing.
Fantastic tool. Incredibly versatile, but super simple to set up and get valuable insights swiftly.
Fairing has quickly become a vital part of our planning - (especially with data-availability becoming so limited on ad platforms!) and the increasing number of integrations makes it easy to act on the insights.
We've been using this for a short period of time but so far so good. Our survey responses are way more insightful than originally thought so we decided to upgrade to a larger plan to get even more detailed insights. Looking forward to continued growth with Enquire Surveys!
Super easy to use and implement, and a seamless experience for customers as well means higher response rates than any surveying we've done before.
Absolutely invaluable with it's always-on capability, giving fantastic insights when implemented.
Must have. Super easy to integrate, very easy to use, super powerful data. The only thing we regret is not having it earlier! In contrast to super complex analytics tools and questions of attribution, it's proven to us that the simplest solution to finding out where customers know us from: We simply ask them. Team is super responsive and continuing to launch new features as well.
Solid, Love the information we can now get from our customers. This is a must have for any business that wants to grow and learn how to better serve their customer.
All PPS companies collect the same data but a few create the right dashboard and allow marketers to effectively utilize the data for insightful marketing decisions. Fairing does this better than anyone else, and they are constantly looking for ways to innovate (they just created a google sheets plug in which is awesome) making it a no brainer to sign up!
I didn't know what we were missing out on before we installed this. It has been hugely helpful in attributing our sales as we build our business. The developers are quick to respond and really receptive to feedback - I'm looking forward to the features they'll be adding down the road!
Awesome app! The data is invaluable to understand our customer's needs and wants. Excited to see what else the team comes up with. Thank you!
Added a few weeks ago and already have lots of responses, and learning lots in the process. Simplest app I ever used, and yet adding real value to understanding my business immediately.
Loving it!