Reviews (198)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its insightful post-purchase surveys, noting its seamless integration with Shopify, Slack, and Google Sheets. They appreciate the customizable questions that adapt for returning customers, the responsive support team, and the user-friendly dashboard that facilitates quick data analysis. Continuous updates based on merchant feedback keep the app effective, leading to high survey completion rates and valuable data for business decisions.

September 8, 2021

Easy to use, integrates seamlessly, and rich insights. Great support as well - excited to use this tool more!

Yorkshire Valley Farms
Canada
9 days using the app
May 7, 2021

Especially since the new iOS update, it's super important to have insights from a post purchase HDYHAU. Enquire is fantastic at this, especially with their many app integrations. The product works, and customer service is very responsive. They continuously roll out new features to make it better (eg: ability to ask follow up Qs). Highly recommend and should be in all Shopify store's stack to get a better understanding of their first/last-click attribution.

Uplift Active
United States
7 days using the app
May 18, 2018

Love this app! Looks great on the Thank You page. We're getting 75% participation from customers. Easy installation. Provides very valuable information for market planning. Matt has been very responsive and helpful in making improvements. Congrats on a great app!

Eley Hose Reels
United States
7 days using the app
May 29, 2018

Great app and fast, easy set up. Hearing directly from customers is one of the most valuable forms of feedback and this app helps with that. Very satisfied with using it so far.

Outerknown
United States
7 days using the app
May 21, 2020

Simple, helpful, and does what's promised. The team is also very responsive to feedback and suggestions. This is probably one of my favorite Shopify apps!

Lioness
United States
5 days using the app
May 21, 2018

Setup in minutes. Within days had actionable insights on customer demographics and market segments that are already having a big impact on advertising campaigns. Super responsive developer. A must have app!

Hakshop
United States
4 days using the app
November 20, 2023

Absolutely amazing

GORUCK
United States
1 day using the app
November 14, 2020

Love this app. 2 minutes to set up. After using it for 7 days, we noticed higher completion rates than the 3 other post purchase survey apps we tested. Also love how it connects to landing page and order data. Having such strong attribution data is helping us identify several pockets of inefficient spend, which we were able to rebalance into more profitable channels.

H.V.M.N.
United States
About 16 hours using the app
Edited March 25, 2020

This app is great! It is so easy to turn on and looks so slick and seamless in checkout. Honestly... so surprised as to how painless it was! We've been dying to know where our customers are coming from as most of our traffic is direct and organic! Can't wait for that info!

offhours-co
United States
About 7 hours using the app
Edited March 16, 2020

Enquire was the easiest and most efficient plugin for us to setup. It took virtually 10 minutes in total to place the widget at checkout, create our list of options for attribution, and the back end has an easy dashboard to view the data with ease.

Ready Set Judy
United States
About 2 hours using the app