Reviews (200)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences, noting its seamless integration with Shopify and platforms like Slack and Klaviyo. It features real-time feedback, customizable surveys, and links transactions intuitively. Setup is quick, often under 10 minutes, with some reporting over 50% survey response rates. Exceptional customer support and continuous updates make it a valuable tool for refining marketing strategies.

October 31, 2024

One the best platforms on Shopify - an essential technology. As it becomes harder and harder to understand where a customer is coming from, Fairing helps you find the answer. The analytics in the platform are super strong - and getting better every month. I love that I can lifetime value by acquisition source. Matt and the team are really excellent - always so helpful and super responsive. Get ...

Phlur
United States
5 months using the app
November 13, 2024

Must have Shopify App für Post Purchase Umfragen in tollem Design

Fashion Drinks
Germany
16 days using the app
May 18, 2018

Added a few weeks ago and already have lots of responses, and learning lots in the process. Simplest app I ever used, and yet adding real value to understanding my business immediately.

Loving it!

Elfish
United States
Over 6 years using the app
July 19, 2019

Super helpful app! Enquire has been great to understand attribution and gain insights from customers.

Buffy
United States
Over 6 years using the app
November 2, 2018

Super easy to setup and provides extremely valuable insights. Highly recommend to anyone looking to find the source of truth with their customer acquisition efforts.

Thursday Boot Company
United States
About 6 years using the app
January 31, 2021

First, The data they provide is invaluable, 2nd the customer-facing integration looks natural and flows, Finally their support is fantastic. HIGHLY recommend!!

Chella
United States
Almost 6 years using the app
Edited July 26, 2021

We are huge fans of enquire! We use the app daily to help with our attribution -- it is the only data source we can 100% trust! Super user friendly too!

Weezie Towels
United States
Almost 6 years using the app
August 19, 2021

The app is very easy to install and has helped us better understand how our customers found out about our brand. Would definitely recommend for brands looking to gain more customer insights.

TULA Skincare
United States
Over 5 years using the app
Edited July 22, 2019

We had a lot of obstacles with multi-channel attribution. Enquire offers clarity and has a significant positive impact on our business. I'd recommend to anyone looking to scale a business for the long-term.

Raycon
United States
Over 5 years using the app
January 16, 2020

This app helps us understand our customers even more. With a ±50% response rate on our post-purchase survey, we're gathering valuable data super quick & easy. Special thanks to Matt for helping us tackle some stuff that required more data drilling.

Jimmy Joy
Netherlands
About 5 years using the app