Reviews (198)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its insightful post-purchase surveys, noting its seamless integration with Shopify, Slack, and Google Sheets. They appreciate the customizable questions that adapt for returning customers, the responsive support team, and the user-friendly dashboard that facilitates quick data analysis. Continuous updates based on merchant feedback keep the app effective, leading to high survey completion rates and valuable data for business decisions.

November 18, 2024

Support was prompt and with a quick solution!

HYER Boots
United States
2 months using the app
February 21, 2024

Thanks for the help with settings and publish. This is giving out company key insight for future improvments in marketing and CRO.

Lanullva
Norway
2 months using the app
March 11, 2024

Couldn't live without fairing!

Lalo
United States
About 4 years using the app
November 2, 2018

Super easy to setup and provides extremely valuable insights. Highly recommend to anyone looking to find the source of truth with their customer acquisition efforts.

Thursday Boot Company
United States
About 6 years using the app
January 31, 2021

First, The data they provide is invaluable, 2nd the customer-facing integration looks natural and flows, Finally their support is fantastic. HIGHLY recommend!!

Chella
United States
Almost 6 years using the app
August 19, 2021

The app is very easy to install and has helped us better understand how our customers found out about our brand. Would definitely recommend for brands looking to gain more customer insights.

TULA Skincare
United States
Over 5 years using the app
Edited July 22, 2019

We had a lot of obstacles with multi-channel attribution. Enquire offers clarity and has a significant positive impact on our business. I'd recommend to anyone looking to scale a business for the long-term.

Raycon
United States
Over 5 years using the app
January 16, 2020

This app helps us understand our customers even more. With a ±50% response rate on our post-purchase survey, we're gathering valuable data super quick & easy. Special thanks to Matt for helping us tackle some stuff that required more data drilling.

Jimmy Joy
Netherlands
About 5 years using the app
May 7, 2018

Great app with great support! Produces some truly valuable insights we can’t get from our traditional analytics.

Caraasport
United States
Over 4 years using the app
January 19, 2019

I feel like I'm in on a Shopify integration secret...this app is brilliant! I check it almost every day, response rates are really amazing and it gives us great insight into where our customers are coming from. Conversion attribution by the customer, right at the moment of purchase that isn't obtrusive to customers at all...this app should be used by everyone.

Twice
United States
Over 4 years using the app