Fairing: Post Purchase Surveys

Brilliant app to get customer feedback. We used different surveys to understand customer needs during checkout to improve customer journey and conversion rate. Conversion Rate of respondents is crazy high. Easily set up and if needed customer support is outstanding.

Fairing has been an amazing resource for us to yield valuable insights from our customers. It's super easy to use, and the support team is incredibly helpful. They always go above and beyond, and even proactively bring new ideas to our attention. Highly recommend.

Thanks to the amazingly simple yet effective post-purchase survey Enquire puts onto both our Shopify and Recharge checkouts, we are able to finally get insight into where people really first heard about us. Up until Enquire, it's always been last click attribution, which heavily weighted all analytics to Google and Google ads, but in fact Enquire showed us that we are also acquiring customers through our hard work in Press mentions and Partnerships and Affiliates. I HIGHLY recommend this app!

Meets all of our needs in terms of a post-purchase survey. Has unlocked a lot of great insights that our analytics cannot provide.

Great app! I love that I can ask my customers specific questions that will help me further my acquisition efforts.

Enquire has been a great, easy tool for us to better understand our marketing attribution for new customers. The team is super supportive and always making updates to features.

We love this app and consider it to be our source of truth for marketing attribution. We trust the customers themselves instead of trusting the greedy ad companies. I'm hearing that even the really expensive multi-touch attribution analytics tools are all flawed anyways, so this is a simple common sense alternative for us. Support is great too!

We absolutely love this app. We use it for a range of different post-purchase surveys, covering everything from attribution to insights for new product development. Hassle-free to install, use and top notch customer service.

This app works great for us! Easy set-up and customization. Really excited about the response rate we are receiving from our customers!

Enquire makes it SO easy to be able to connect with customers at a critical moment post-purchase. The high response rate and quality of answers has been incredibly helpful, and the Enquire team has been wonderful to work with. One of my favorite Shopify apps, and one I'd recommend to any store.