Reviews (201)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its deep insights into customer preferences, noting its seamless integration with Shopify and platforms like Slack and Klaviyo. It features real-time feedback, customizable surveys, and links transactions intuitively. Setup is quick, often under 10 minutes, with some reporting over 50% survey response rates. Exceptional customer support and continuous updates make it a valuable tool for refining marketing strategies.
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We're big fans of the Enquire post purchase survey. It's super easy to set up and the engagement is fantastic. Seems like a lot of people use it for referral attribution. We've found that information is mostly available elsewhere so we've used it to capture insights we wouldn't get elsewhere. Customer service is also fantastic. Excited to see this tool evolve.
Best in class post-purchase attribution, really happy with the results and the new flows/question streams makes it even better. no brainer for any e-commerce store looking for additional attribution
The Customer Service is utterly amazing. I needed a little help getting off the ground and engaged with the Live Chat option. The fellow who came to my rescue was beyond helpful. He did a screenshare and clearly and patiently walked me through my issue. He also told me that he is the Founder of Enquire and likes to hop on Chat every once in a while to keep close to the clients and their needs. This is not the type of service you'd typically expect from a Founder. Great chat, Matt!
Really enjoyed chatting!! Thanks for the review. -Matt
WOW. super seamless. love the preview window. love how everything is turnkey and looks nice out of the box. love how there are no extra confusing features. and great value. y'all nailed this. really impressed!
This product does exactly what it says. It works well and the team is continuously making it better. Plus, their customer service is awesome. I saw an issue, sent an email and it was fixed in less than five minutes. Highly recommended.
They've been awesome. While we've had a couple of technical difficulties along the way, they have absolutely killer support and are quick to help us out and get us anything we need. The insights from the app have also been hugely helpful for us
I use this app to help me figure out where my customers are coming from. When there's so many channels that we stack in our marketing strategy, it's difficult to pin point exactly what made someone convert to our brand. Enquire has been the most convenient to use with the least amount of headache for any eCommerce owners looking to pin point where they should invest into next.
A must have for each store. Easy to install, very powerful insights. We use it on all our stores, highly recommend!
Enquire app is simple and to the point -most importantly it works. We love how native the post-purchase survey is to our thank you page and as a result customers feel comfortable engaging with our survey. We get over 50% submit rates on both Shopify and Recharge thank you pages which is a major asset to our marketing intelligence. Thanks to Enquire we have really clear attribution on HDYHAU that validates and/or invalidates a lot of duplicate attribution through the ad and referral softwares. Even more important now with iOS14 to better monitor attribution and better know your customer!!! Really excited to see where Enquire takes their software in the future. Thanks for the great product
Enquire has been a huge help in understanding attribution for marketing channels and drives truly helpful insights for our marketing team. If you're a brand that performs marketing experiments regularly and tests new channels, Enquire is a must have. Couldn't recommend it more!