Reviews (201)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its deep insights into customer preferences, noting its seamless integration with Shopify and platforms like Slack and Klaviyo. It features real-time feedback, customizable surveys, and links transactions intuitively. Setup is quick, often under 10 minutes, with some reporting over 50% survey response rates. Exceptional customer support and continuous updates make it a valuable tool for refining marketing strategies.

June 1, 2021

They've been awesome. While we've had a couple of technical difficulties along the way, they have absolutely killer support and are quick to help us out and get us anything we need. The insights from the app have also been hugely helpful for us

Earth Breeze
Canada
Almost 3 years using the app
October 15, 2019

I use this app to help me figure out where my customers are coming from. When there's so many channels that we stack in our marketing strategy, it's difficult to pin point exactly what made someone convert to our brand. Enquire has been the most convenient to use with the least amount of headache for any eCommerce owners looking to pin point where they should invest into next.

Doe Lashes
United States
Almost 3 years using the app
January 28, 2021

A must have for each store. Easy to install, very powerful insights. We use it on all our stores, highly recommend!

waterdrop® EU
Germany
Over 2 years using the app
July 2, 2021

Enquire app is simple and to the point -most importantly it works. We love how native the post-purchase survey is to our thank you page and as a result customers feel comfortable engaging with our survey. We get over 50% submit rates on both Shopify and Recharge thank you pages which is a major asset to our marketing intelligence. Thanks to Enquire we have really clear attribution on HDYHAU that validates and/or invalidates a lot of duplicate attribution through the ad and referral softwares. Even more important now with iOS14 to better monitor attribution and better know your customer!!! Really excited to see where Enquire takes their software in the future. Thanks for the great product

Super Coffee
United States
Over 2 years using the app
February 4, 2021

Enquire has been a huge help in understanding attribution for marketing channels and drives truly helpful insights for our marketing team. If you're a brand that performs marketing experiments regularly and tests new channels, Enquire is a must have. Couldn't recommend it more!

Pair Eyewear
United States
Over 2 years using the app
May 7, 2018

Definitely a must-have app! Setup was super easy and took 30 seconds.

Flagpole Staging
United States
Over 2 years using the app
May 7, 2019

This app is easy to install, easy to use, insightful for our monthly reviews, and great customer support.

Luxy Hair
United States
Over 2 years using the app
May 18, 2021

Our company has been searching for a plug-in that can do simple, attractive, integrated post-purchase surveying. Enquire 100% fits the bill. They even helped us get a multi-question flow live earlier than we expected! And they have excellent, incredibly fast customer service.

Clove
United States
Over 2 years using the app
November 1, 2021

App is great and the support is even better. Thats what won me over. This tool really helps us understand our customers a lot better too

Hot Shapers
United States
Over 2 years using the app
January 10, 2023

Fairing is the best- we use post purchase surveys to help create our goals and Fairing makes it so simple. Their support bank is super informative, and their team is friendly and always willing to help. They make it super easy to get set up, even if you've never set up reviews before!

Zero Acre Farms
United States
Over 2 years using the app