Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and smooth operation. They appreciate the variety of templates and customization options for a professional FAQ page. The app is praised for its affordability and value, even in the free version. Merchants value the ability to add FAQs to product descriptions, enhancing customer experience. The support team is noted for their prompt and efficient problem-solving. The app is also recognized for its quick installation process.

February 15, 2024

Very good and quick technical support, fixed my issues and explained what I was doing wrong :-)

Brother Earth
United Kingdom
1 day using the app
DDSHOP APPS replied February 16, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

May 6, 2024

Works like a charm & great service by the team!

Zlatarnice Đonlić
Croatia
About 12 hours using the app
DDSHOP APPS replied May 7, 2024

Thank you so much for the great review.

We hope you have a good experience with our support team and DDSHOP FAQ app.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

January 4, 2024

great app and great customer service

Acu Seeds
United Kingdom
About 2 years using the app
DDSHOP APPS replied January 24, 2024

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

April 7, 2024

fast response

APRIME 環保襪
Taiwan
3 days using the app
DDSHOP APPS replied April 9, 2024

Thank you so much for the great review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

Edited November 23, 2023

I had a great experience with APPSDDSHOP! Dealing with a Shopify store issue, their support was incredibly prompt and efficient, resolving my issue swiftly. Highly recommended!

Leela Institute of Professional Studies
India
4 months using the app
DDSHOP APPS replied October 24, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

August 22, 2023

Perfect, exact what we need, easy to use.
The support is really great! They respond very fast and their help is great.

Overschoen-Kampioen | Overschoenen | Schoenhoesjes en Schoenovertrekken
Netherlands
Almost 2 years using the app
DDSHOP APPS replied August 23, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

July 24, 2023

This app is easy to use and set up, and the customer service is super quick and helpful! All in all, I would recommend it to others.

Benebomo
China
12 months using the app
DDSHOP APPS replied July 25, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

August 16, 2023

Great app. Use it to provide a list of our services.

Support team have been great and really responsive.

Main Hair Gallery
United Kingdom
3 months using the app
DDSHOP APPS replied August 17, 2023

Hi,
Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!
Best Regards,

July 14, 2023

Great support! Great app! This is what we need and been looking for. Two words can only describe it: SPOT ON!

TruClothing
United Kingdom
About 15 hours using the app
DDSHOP APPS replied July 15, 2023

Hi,

Thank you so much for your review.
We hope you have a good experience with our support team and DDSHOP FAQ app.
If you have any questions or concerns, please feel free to contact us via our live chat or email us at ddshopapps@gmail.com, we are always willing to help you!

Best Regards,

July 30, 2021

After the other FAQ app was deleted, the team set me up with this one and got all of my info moved over. Max was super helpful and responsive. Customer service was fast. I highly recommend this app if you would like to put a FAQ page on your site!

The Genius Brand
United States
Over 2 years using the app
DDSHOP APPS replied August 23, 2021

Thank you for your great review for our FAQ app. It's great to have a customer like you. If you need any further assistance, do not hesitate to contact us

Regards,