Reviews (430)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for reducing repetitive customer inquiries with a customizable FAQ section that matches their brand's aesthetic. Features like reordering questions, keyword searches, and multi-page integration are valued. The app is easy to set up, maintains fast load times, supports multiple languages, and offers exceptional customer support, aiding in technical issues and app optimization.
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I am really delighted with the service of this application. I really recommend it. The manager and very responsive and super attentive.
Delighted
The app works great and helps a lot with organizing FAQs. The translations also work well. The support is exceptionally fast, helpful and very kind.
It would be great to have the option of formatting the questions as h2 or h3. This is important for SEO.
Thank you for your wonderful review! We're thrilled to hear that our app works great and has been beneficial in organizing your FAQs. We're delighted that the translations feature meets your expectations as well.
Your kind words about our support team mean a lot to us. We strive to be exceptionally fast, helpful, and kind in assisting our valued customers like you.
Regarding the option to format questions as h2 or h3 for better SEO, we genuinely appreciate your feedback. We're always looking to improve our app, and your suggestion will be taken into serious consideration as we continue to enhance our features.
If you have any more ideas or questions, please feel free to share them with us. Your feedback is valuable, and we're committed to providing you with the best possible experience. Thank you for choosing us, and we look forward to continuing to support you!
I really like this app, super easy to use and learn. Good customer service as well, they got back to me right away. Makes everything look very organized and put together!
So glad you found app so valuable. Your satisfaction always been a top priority so appreciate recognizing that.
Usefull app for peaple that want to have a very formal and well design frequently ask question (FAQ) section.
We are glad we could serve you and fulfill your needs! Thanks.
This app is incredible to set up your website FAQ!
Easy to use, smooth and offers what you want of customization without clutter.
Also, their support is so fast and quick to respond, most recommended to use.
So glad to hear such a nice feedback from you about app! Thanks a lot again!
An affordable and intuitive 5-star App that is easy to navigate. An organised and easily set up and managed FAQ page. This App has great functionality, and it is customizable. Easy to follow steps ensure that the FAQ page or section created matches the brand or look of your website. If you do need assistance, my experience has been the same as the many other 5-star reviews. The level of technical support is exceptional. The best that I have experienced. Any of my questions have been answered very quickly but also Bhushan really took the time to understand my needs in order to offer the right solutions for me. I am delighted to have found this App and to have been able to provide such a positive 5-star review.
Naomi Purdy
Floribunda Publishing
Thank you so much for taking the time to share such a positive and detailed review of our app! We're thrilled to hear that you find our app affordable, intuitive, and easy to navigate. It's fantastic to know that our FAQ page setup and management met your expectations, and that you appreciate the organized structure.
We're especially glad to hear that you found the app's functionality and customization options valuable. Ensuring that our users can tailor the FAQ page to match their brand or website look is a priority for us, so it's great to know that this aspect has resonated with you.
We're incredibly proud of our technical support team, and we're delighted to hear that your experience aligns with the many other 5-star reviews. We believe in understanding your needs, and offering tailored solutions. We believe in going the extra mile for our users, and it's heartening to see that reflected in your experience.
Thank you once again for your positive feedback and for choosing our app. We're thrilled to have you as a satisfied user, and we're always here to help if you have any more questions or need further assistance. Happy navigating!
The app is great - as per the description. I had some questions/asks from their customer service and the interaction was spot on - they responded just within a couple of hours and really helped me with all my questions. Really like this app, exactly what I was looking for!
I used this app to add product reviews into specific product pages. The team at Avocados Lab is really helpful and provides you with all resources you need to implement FAQs into the website. I've reached out to them and they immediately helped me add the FAQs into the page while I was in a rush to complete my product page. Minor point to work on is to make their customer support more visible in the app for customers to reach out to, could be through a live chat. They have great customer service would be a shame for customers not to benefit from it.
So glad to hear such a nice review! Thanks a lot for super helpful recommendation either. Being an independent developer, it's hard to provide live support but I will definitely think about it soon! Thanks again & welcome onboard.
App is easy to setup and looks great on my store. There are many options to customize even in the free version. Thanks app developer!
We really appreciate your honest feedback. Yes, developing merchant friendly app & providing all customization features in free plan was our number #1 goal.
Great app, just what I needed. Really easy to build FAQs, nice support too. getting 100 charactersskjd