Reviews (428)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline customer service by reducing repetitive inquiries with a detailed FAQ section. It offers extensive customization options for seamless brand integration and features like search functionality and keyword tagging, enhancing website professionalism and usability. The setup process is straightforward, and the app operates reliably without slowing down the website. Support is frequently praised for its responsiveness and effectiveness, especially in assisting with customizations and technical issues, helping merchants fully leverage the app's features for improved customer service efficiency.

April 18, 2020

Great app, just what I needed. Really easy to build FAQs, nice support too. getting 100 charactersskjd

ChillNFlixx
Canada
3 months using the app
February 22, 2021

It's a very user-friendly app and the support team is quick in helping out, the app creator himself helped me on zoom for setting the app the way I wanted.

Snow Aroma
United States
3 months using the app
Avocados Lab replied March 2, 2021

Thanks a lot for your review! Merchant satisfaction is our number one goal :) Glad we were able to help in your business.

March 2, 2023

This FAQ app is fantastic! It was extremely easy to install and configure, and it integrates perfectly with my store. The setup process was highly intuitive. Bhushan was incredibly helpful and responded quickly to all of my questions. Highly recommended!

The Feminist Club
United Kingdom
3 months using the app
Avocados Lab replied March 2, 2023

Welcome onboard! Thank you for writing such detailed and satisfactory review. Always happy to help you succeed!

May 18, 2020

Ich verwende die App um die wichtigsten fragen direkt zu beantworten. Sie funktioniert richtig gut. Als ich ein Problem hatte, hat der Support sich gleich gemedet.

LoveDoll
Germany
3 months using the app
Avocados Lab replied May 20, 2020

Vielen Dank für die ehrliche Bewertung.

Edited May 31, 2020

The app is amazing and more than that, the support is fabulous. I didn't expect the support to be available on Sunday but I was amazed. Highly Recommended

VogueNow.co
Singapore
3 months using the app
Edited August 19, 2020

Decent app, it does exactly what it is supposed to do.

Easy to customise and adjust to your brands needs. Looks nice, sleek and clean.

Had a little issues, reached out to Pratik and got an immediate responds with the solution, what a legend!

PoreVacuumX
France
3 months using the app
May 30, 2020

Really excellent app. Exactly what I was looking for. Simple, clean and effective. Highly recommend! Plus, super friendly assistance

Eden and Earth
South Africa
3 months using the app
August 7, 2020

The FAQ works very well with my site both the homepage and FAQ page. Excellent customer support and having quick feedback.

Showerinse
Singapore
3 months using the app
July 17, 2023

Great support and help are ready. You will receive the prompt answer quickly if you don't understand how to code.

いいねONLINE 健康&美容研究所
Japan
3 months using the app
Avocados Lab replied July 22, 2023

Thank you for your fantastic review! Providing quick and helpful assistance is a top priority for us, and we're delighted that we could promptly address your questions, even if coding was a bit challenging! Always happy to help :)

Edited May 19, 2023

Walked me through my issues to find a resolution. Very responsive and willing to go above and beyond to ensure satisfaction.

Blacklist Provisions
United States
3 months using the app
Avocados Lab replied May 19, 2023

Appreciate your patience so much! Glad to hear that you like my support. Welcome onboard :)