Reviews (428)

Overall rating
4.9
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to streamline customer service by reducing repetitive inquiries with a detailed FAQ section. It offers extensive customization options for seamless brand integration and features like search functionality and keyword tagging, enhancing website professionalism and usability. The setup process is straightforward, and the app operates reliably without slowing down the website. Support is frequently praised for its responsiveness and effectiveness, especially in assisting with customizations and technical issues, helping merchants fully leverage the app's features for improved customer service efficiency.

April 10, 2022

Lovely little app if you want some FAQs on your website. If you have brand colours you can also customise the FAQ sections to match. I got stuck on some customisations and reached out to support and Bhushan the app developer was very helpful and attentive with follow-up emails to make sure I was ok with everything. Excellent customer service for an excellent app!

Epically Beautiful
United Kingdom
3 months using the app
Avocados Lab replied April 11, 2022

Merchant satisfaction and giving full access to customization has always been my top priority. I'm so glad you recognized that. Thanks a lot for such a nice review.

July 10, 2020

Really good app. Customer support is amazing. Good response times. Nice layout. Easy to use. Would recommend.

bestnights
United States
3 months using the app
April 7, 2020

Im Happy to recommend this app to anyone, fortunatly for me this was the first app i tried from shopify apps store.
it is super easy to use as its very clear how to use.
as i already knew my stores colour hex codes for my store theme i was able to match my stores styles seamlesly. (not that you would need this to make it look great).
Thankyou for providing such an easy app at a very affordable price. i could have used the free version but for a couple bucks more i simple added a couple more FAQ"S over the free account.

swanky pets club
Australia
3 months using the app
October 21, 2020

Super easy to use and look great! 100% recommend it for anyone looking to add some faqs to any page!

PSY HOMECARE
United Kingdom
3 months using the app
March 18, 2022

The app works really great. Even if you don't like the default settings of it, you can customize it in any way you want. The support is the best part. They provide quick help to any problem that you may have, even if the problem is not related to the app.

Keturpėdis
Lithuania
3 months using the app
Avocados Lab replied March 18, 2022

So grateful to see such nice words from you! Helping any merchant to get up and running has always been my top priority so glad I could help. Welcome onboard!

May 14, 2020

There is a reason, this app did not get any Rating lower than 5. It does what it promises. Clean interface, Almost Every Customization Options & a Responsive Faq Page and Best of All, The Developer really Listens.

Woodsala
India
3 months using the app
May 9, 2020

I used it to make my FAQ app and it is working really good. I recommend it, even the free part is very useful

Pacifun
Spain
3 months using the app
April 17, 2020

Extremely easy , simple , efficient and a must have for any store! Love it, most apps charge but this is free and does the same thing of not better!

Drater Hydration
United Kingdom
3 months using the app
June 2, 2023

Very easy to use and fantastic support.
Has great functionality with potential for use in many applications. Highly recommended.

Ghostdrag
United States
3 months using the app
July 1, 2021

Its really stylish and helped us to get rid of lots of customer questions.
We are very pleased with it. Also the support is excellent.

Fussmatte Individuell
Germany
3 months using the app