Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Amazon FBA integration, automating fulfillment and inventory syncing. It's easy to set up and requires little management. The app is praised for its efficiency and exceptional customer support, especially from agent Cara. Its versatility is noted, with capabilities to handle multi-channel orders, integrate with marketing functions, and manage third-party app subscriptions. Merchants report improved processes and time savings.

Edited August 7, 2020

Excellent service and great apps to link Amazon with Shopify!
Cara in support is excellent and always available to help out with the set-up!
The apps are excellent for Amazon sellers wanting to have FBA fulfilment.

Renew Actives 1
Canada
Over 2 years using the app
November 30, 2020

Best customer service I've ever come across. I've had a few issues (nothing to do with ByteStand) and their help is over the top. Responds very quickly and give detailed help. She usually sends videos that takes me through the whole process. I'm very impressed!

Natural Farm Shop
United States
Over 2 years using the app
Edited June 1, 2020

Excellent customer service from the beginning. Easy to set up and sync between Shopify and Amazon! Scheduled a call with an expert through the app to double check everything was set up right just in case. Todd (the expert on the call) had all the answers I was looking for, gave great advice, and much more! Our 1hr scheduled call only needed to last 20mins! Buttery smooth process with real expert customer service. Would highly recommend.
Thanks again Todd!

LUNA London
United Kingdom
Over 2 years using the app
Edited November 24, 2020

My customers were receiving an error at checkout and the orders were begin abandoned. Cara responded within minutes with a detailed explanation and recommendations to solve the issue.

Pawlife
United States
Over 2 years using the app
August 5, 2021

Customer support by Cara was 5 stars. The app itself is also 5 stars. Great product so far. Easy to setup and Cara even checked to make sure all settings were correct.

Wholesome Organics Company
United States
Over 2 years using the app
September 23, 2021

So glad I found this app to help now that Shopify removed the Amazon integration. The only thing I hope to see in the future is inventory tracking included in the app. I was super impressed to get amazing phone support by Cara at ByteStand. So far so good!

BetterCo.
United States
Over 2 years using the app
December 16, 2020

This app works as described. Cara was helpful beyond my expectations and answered the questions I had with screenshots & videos, while clarifying some aspects of Amazon Seller, FBA, MCF etc.

VNDL Project
Canada
Over 2 years using the app
June 28, 2021

Cara helped me a lot with my mall problem. Perfect service and an amazing up, upgrade your store and integrate with these guys, they are amazing!

Pipa Mint
United States
Over 2 years using the app
January 26, 2022

Cara provided a lot of help when setting up my account and was very responsive to my emails and questions

Horbäach
United States
About 2 years using the app
Edited January 26, 2021

Cara did an awesome job and as a customer, I never had this kind of experience. Thank you for your service. I will definitely recommend this app to other Shopify users out there.

goselly beauty
United States
About 2 years using the app