Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Amazon FBA integration, automating fulfillment and inventory syncing. It's easy to set up and requires little management. The app is praised for its efficiency and exceptional customer support, especially from agent Cara. Its versatility is noted, with capabilities to handle multi-channel orders, integrate with marketing functions, and manage third-party app subscriptions. Merchants report improved processes and time savings.

July 30, 2020

Great support staff. They are always there and very responsive to requests. 2 thumbs up for Bytestand and and the team.

Karman Foods
United States
About 2 years using the app
Edited July 14, 2023

This app is great! Had one issue and Cara quickly walked me through how to solve it. She sent me a video and walked me through it until my issue was fixed. Highly recommend this App and Cara!! Top notch customer service

Stunt Trainer®️
United States
About 2 years using the app
February 23, 2021

This app is a great way of using FBA to fulfill your Shopify store! The customer support is excellent as well - Cara was very patient and went above and beyond to help me get everything set up properly

Sports Laboratory
United Kingdom
About 2 years using the app
April 15, 2020

We are very satisfied with the app as it helps us to fully automate the fulfillment in Europe with FBA. Support is quick and very helpful. Many thanks!

sleepwise™
Germany
Almost 2 years using the app
September 24, 2020

I connected the app and got my first orders but I wasn't sure the connection was working. Reached out to Support, talked to Cara and her support was amazing. Everything was working fine, pretty good!!

AgelessByRamona
United States
Almost 2 years using the app
December 3, 2020

Works great. appreciate it and the great support. We recommend it to anyone using shopify and amazon together.

Spacesaver CA
United States
Almost 2 years using the app
Edited June 25, 2021

I'm very happy with this app as it has made triggering Amazon FBA shipments automatic. I have no issues with the app at all and have used it for close to two years now. I'm especially appreciative of Cara who patiently helped me recently troubleshoot an issue, which turned out to be on the Amazon side and not related to the app at all.

Scruffy Jack's
United States
Almost 2 years using the app
March 27, 2019

This is an awesome app that does a great job of simplifying the process of using Amazon FBA to fulfill Shopify orders. I've been using it for about a year and I think it's a must-have app for anyone trying to accomplish this. And the customer service is extraordinary! Most companies give you canned replies that have nothing to do with the issue you're seeking help with, or don't go deep enough to resolve your issues. Gennifer at ByteStand did just the opposite. She took time to understand the root of my issue, then created detailed instructions with screenshots and directed me to relevant videos and articles. Customer service like this is rare, thus I'm grateful for ByteStand's app and their support.

Always Eleven
United States
Almost 2 years using the app
September 7, 2021

Support team is amazing! I had a ton of pent up stress about trying to get Amazon and Shopify order fulfillment to communicate and how challenging that would be to sort out, but this app makes it seamless and the support team was there to help fine tune it to my needs and reassure me that it was all set up properly.

Unpopular Opinion
Canada
Almost 2 years using the app
October 28, 2022

I use the app to move orders received into Shopify to Amazon for MCF Fulfillment. I also use the app to update Shopify with Selling Prices and Inventory Quantities from Amazon. I highly recommend ByteStand. The set-up was straight-forward and easy. They have a series of very short videos that explain and walk you through each step. If you do have questions, need help with a step or run into any issues, their support (based in the U.S.) is terrific! If the functionality is what you need, I would definitely go with ByteStand Amazon FBA / MCF Shipping.

Carbyne Tools
United States
Almost 2 years using the app