Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless Amazon FBA integration and automation of fulfillment across multiple channels. They commend its time-saving features, robustness, and perfect syncing of orders and inventory. The ability to bundle products, set up shipping, and fulfill thousands of orders monthly is highly valued. Merchants also praise the customer support, particularly for immediate and effective assistance. The app is recommended for its ease of use, quick setup, and operational speed.

January 13, 2023

Cara the best suuport! Always respond in time with solutions! Brilliant customer support. Highly recommended!

Tangem
Switzerland
7 months using the app
September 3, 2017

It is a great experience using bytestand !! All the orders outside USA is fulfilled automatically. Todd was of great help all through out!! Looking forward for useful apps from Byte stand. :)

Europe Catalystcase
Germany
7 months using the app
July 6, 2019

I've recently launched in the US using FBA to fulfill orders from my site. Using ByteStand automates the process of sending orders to Amazon and pulling the fulfillment info back. I had a slight issue in that the orders though fulfilled on Amazon weren't changing from open status on my store. I asked Chip from ByteStand to take a look and he did so very quickly. Turned out the fault was with Amazon being slow to actually ship so the BStand app was working fine. Outstanding customer service and a good product. Highly recommend. Thanks guys.

slinkysofatablesusa
United States
7 months using the app
April 15, 2022

Had an issue related to subscription app which was not working with Amazon FBA, i raised the issue with help support via chat with "CARA" who was most helpful indeed. she sorted the problem in no time and went further to assist me in providing detailed instructions to get the customer order sorted. Bug shout out to CARA at Bytestand for sorting this and being incredibly helpful! If only everyone at all the help desk supports were as efficient as her then we would be well ahead of the game!!! Thank you again for excellent customer support from CARA!

Amala Vegan
United States
7 months using the app
August 17, 2022

Brand new with this app. But, so far so good. Support is fantastic. Cara is quick to respond, knowledgeable, and provides excellent support. Thank you!

Stone Relief
United States
7 months using the app
March 31, 2022

Cara provided me with the best customer service i've encountered for this type of business. Would highly recommend!

mason-forgeproducts
United States
7 months using the app
February 9, 2021

I used this App to connect my Shopify Store to Amazon Multi-Channel Fulfillment in Germany. Set up is quite easy. Support from Cara is very friendly and efficient.

Sattvii®
Germany
7 months using the app
March 16, 2023

Customer support is 5 star - we're using this in the UK and has been really helpful for the business. Best Shopify app so far

Gutology
United Kingdom
7 months using the app
October 21, 2020

Awesome Support from Cara! Really straight forward, friendly and clear! Super pleased with them so far!

Martha & Marlo
United Kingdom
7 months using the app
November 25, 2020

Great customer service from Cara, guided me through the process and everything was set up appropriately. 10/10 recommend

whitegloUS
United States
7 months using the app