Reviews (428)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient integration of Shopify orders with Amazon FBA, which simplifies the multichannel selling process. It is noted for its easy installation, intuitive interface, and reliable order fulfillment. Exceptional customer support is frequently highlighted, especially the responsive and knowledgeable assistance from a representative named Cara, who offers personalized services like video tutorials and immediate chat responses. The app is valued for its comprehensive features and significant positive impact on business operations.

Edited June 22, 2018

This is an absolute must have app if you are selling internationally via Amazon and Shopify and if you don't want an international 3PL. Bytestand's FBA shipping app has connected our Shopify stores to our Amazon UK account and essentially gives us the market reach we wanted in the EU.

Installation is incredibly simple and if there is an issue, Todd and his team will always have a solution and most of the time its sent over in less than 24hr.
Awesome app and some of the best customer service I've experienced when it comes to Shopify apps.

Fr Ullowine
France
4 months using the app
Edited October 21, 2019

I want to thank personally Todd - for a brilliant support! The app is very handy - had an issue with set up but it turned out very simple thing. Wonderful app - saves so much time, price is totally worth it and 5star for the great support!

Rhino Brothers
United Kingdom
4 months using the app
December 1, 2021

Great support. There are little details that one might need help with, and Cara is there to assist. She will guide you through this forest and will make sure everything works as intended.

Amazonliss.de
United States
4 months using the app
March 25, 2022

I was blown away by the level of customer support I received from Cara. She was very thorough in her response and took time to understand the issues I was having and made a custom video to address the problem and found the solution I needed. Awesome customer service!

Costume Therapy
United Kingdom
4 months using the app
June 2, 2022

Cara is amazingly helpful and the app works amazing! Highly recommend for anyone needing orders fulfilled !

Dinavio Crafthouse
Canada
4 months using the app
November 7, 2022

Need help with something so I called and left a voicemail. They called me back under 2 hours of leaving a voicemail. Cara walked me right through the issue, and solved it for me. A+

Invigorated Water
United States
4 months using the app
November 21, 2017

This app saved us hundreds of hours, and the support is excellent! Works perfectly and once it's set up, it's completely hands off so we can focus on growing our business instead of manually fulfilling items.

Purple Lemonade Shop
United States
4 months using the app
May 17, 2021

This app is going to save me more time than anyone would believe. It is a MUST for those that would like Amazon to be the order fulfillment center. I spoke with Cara through customer service and she was extremely helpful with every question I had. I would rate more than 5 stars if that were possible!

Essentially Engineered
United States
4 months using the app
October 25, 2018

Fantastic customer service and support. They helped me every step of the way. Highly recommend this app

Wealth Nutrition
United States
4 months using the app
January 10, 2020

What a great product and a super friendly and helpful support team. For any Shopify user leveraging FBA for fulfillment, this app is a must.

Swisse Vitamins & Supplements
United States
4 months using the app