Reviews (435)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for syncing Shopify orders with Amazon FBA, noting its intuitive interface that simplifies shipping automation, multi-channel fulfillment, and inventory syncing. The app is recognized for its reliability and low maintenance. Exceptional customer support, particularly from staff member Cara, is frequently praised for quick and effective problem resolution.

July 5, 2022

Great app for integration between Shopify and Amazon. I'm a new customer but have been very happy so far. There definitely are some nuances to getting things set up and understanding how Shopify and Amazon work together, but Cara is amazing and always helpful as customer support. There are also plenty of tutorial walkthroughs on setting everything up and dealing with common issues. Highly recommended.

Pyro
United States
2 months using the app
July 24, 2020

So happy with the customer service from this app! I knew I needed this app, but I really had no clue how to set it up. I reached out to confirm things were set up correctly and Cara helped me out. My settings were a mess (my words, not hers!). Cara's videos, quick emails, and offer to screenshare to resolve my issues were SO helpful. Things are running smoothly now. Thanks ByteStand!

SoCal Health
United States
2 months using the app
August 24, 2022

Just started using this App. Will come back and provide more insights after few months. So far, the customer support is excellent. Cara is really helpful in terms of helping me set up the app and answer my questions!

MoliMoli
United States
2 months using the app
August 31, 2021

Cara from customer support really helped make the process very easy and fast. Would highly recommend this app to anyone trying to streamline orders with FBA. Customer service was amazing and helpful! Nothing but a great experience with this company.

MoBodyJewelry.com
United States
2 months using the app
November 14, 2023

Cara is the person who you speak to when there's a problem and she is as good as it gets in her role. When I installed the app I had a lot of setting issues in Shopify and Amazon that were preventing things from working. I first requested help through the app and within minutes received an email from Cara suggesting what I could try, giving me her phone number to call, or allowing me to book a video call so we could share screens and walk through the settings together. I opted for the video call and Cara guided me through everything and shared a few tips as well. Everything is now setup and working perfectly. Thank you Cara!

The Pleasure Pods
Canada
2 months using the app
October 11, 2022

Awesome customer service provided by Cara! She was able to help us with the installation process of the app and offered her support with some additional helpful videos as well. Everything is working well!

BIOTOPLEVEL
United States
2 months using the app
December 17, 2020

Merci Cara pour cet accompagnement personnalisé.
Il y des choses a bien configurer, normal, mais très disponible.
Longue vie à cette superbe application !

Respire masque
France
2 months using the app
Edited January 6, 2023

Excellent customer service. Cara's response time is incredible. This is my first time using it, and I'm amazed at how simple it is to set up and connect to your Amazon Seller Central.

amberpillow
Canada
2 months using the app
April 26, 2023

I have just installed Byte Stand and it has already worked perfectly. A simple set-up and great value. Plus, Cara has been absolutely fantastic in helping us confirm that our set-up is done correctly and answering our questions. Thank you!

Real Food Love
Canada
About 2 months using the app
April 20, 2021

If you are looking for an app to link your Amazon FBA and Shopify account and sync your products through SKUs, you are on the right page. I tried Amazon channel before I came accross this app, and Amazon Channel app messed up my everything and didn't work. I made a call and talked to Cara, she answered all my questions and explained me the process, plus she made a custom video tutorail on my store and explained step by step how to set everything up. It took me about 20 mins to set it up. I appriciete the service and happy to finding you out. Cara is amazing she will help you with everything. Great job and keep it up!

APENT.
United States
About 2 months using the app