Reviews (428)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient integration of Shopify orders with Amazon FBA, which simplifies the multichannel selling process. It is noted for its easy installation, intuitive interface, and reliable order fulfillment. Exceptional customer support is frequently highlighted, especially the responsive and knowledgeable assistance from a representative named Cara, who offers personalized services like video tutorials and immediate chat responses. The app is valued for its comprehensive features and significant positive impact on business operations.

August 31, 2023

Cara is the best, she helped get everything integrated seamlessly and was quick too. Would highly recommend this app to make your life easier

northern Sun
Canada
About 1 hour using the app
May 12, 2023

Cara was AMAZING! We needed quick help and Cara saved the day. Answered all of our questions with care and resolved our issues. Highly recommend ByteStand. Great app, awesome customer support!!!

Brittle Brothers
United States
About 1 hour using the app
Edited May 1, 2023

this app is not transparent about their pricing. I had to spend a lot of time using it before i could figure out how much it was actually going to cost me. It the end, this app would cost me 4x the price of other apps i've already used, that do the same thing.
Frustrating because it's just a waste of my time.
Make a good product and be transparent.
Pricing is only visible once you’re connected everything and spent time setting it up.
It took a long conversation with the chat agent to even figure out the costing.

“Starting at 25$/markletplace would” might be a transparent way to communicate.
No need to obscure the pricing. It just makes you look bad.

Oopsmark
Canada
16 minutes using the app
ByteStand replied May 1, 2023

Our app was only installed for a total of 15 minutes, which simply isn't enough time to ascertain our value. Furthermore, inside the app all our pricing is laid out plainly so shops can customize it to their exact needs.

January 13, 2023

All the necessary features are extra paid. Don't waste your time as it's not worth it.
Stock sync - 35 dollars, orders sync 25 dollars, app 35 dollars... big no!

TruClothing
United Kingdom
15 minutes using the app
ByteStand replied January 13, 2023

Yes, we need to charge for our services in order to recoup the massive investment in time and energy we've made into all of our apps here on Shopify.

January 25, 2022

It might not look that realistic seeing all these 5 star reviews mentioning Cara, but honest truth this app does what you think it should (except for sync stock, but there's another Bytestand app for that) and the support is next level. Really amazing for shipping inside the EU

La Menagerie
United Kingdom
October 28, 2021

The FBA shipping app is easy to use and the instructional videos and online support from Cara are great. Would definitely recommend as a way to save time fulfilling orders if you are using Amazon MCF with your Shopify store.

famjamjams
Canada
September 16, 2024

LOOV
United States
4 months using the app
December 11, 2023

PASTELS
United Kingdom
2 months using the app