Reviews (449)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Amazon, automating inventory syncing and providing live shipping rates at checkout. It supports Amazon’s Buy With Prime, enhancing the e-commerce process. The intuitive setup and "set it and forget it" functionality are highlighted, along with responsive customer support that efficiently handles updates and provides clear guidance. This app is noted for boosting operational efficiency and customer satisfaction.

June 21, 2024

Bytestand is awesome and the support is phenomenal! most useful app on shopify by far! The support is second to none, they really help out and resolve any issue any time I have one

The Dink'r
United States
9 months using the app
March 26, 2024

We've been using the ByteStand app for a while now, and we must say, it has simplified our life as a Shopify store owner. The customer support team has been extremely helpful whenever we've had questions or issues. We highly recommend ByteStand to anyone looking to streamline their multichannel selling process.

Urban Nomads Co
United States
5 months using the app
June 13, 2024

App works great. Easy to install and sync. Cara was amazing, fast and great support received. She did a great video for me to follow and she also was able to fix issues within the same day the ticket was submitted.

NuvaBrands.com
United States
9 months using the app
April 8, 2024

Staff is professional and helped me step by step to fix an issue no one else could. Staff provided chat option and sent videos for the step by step process. Recommend this company to everyone.

Baxter's Brothers
United States
8 months using the app
March 22, 2024

I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.

SNCMIC
United States
5 months using the app
May 8, 2024

Since the implementation of the latest update (known as FLEX, launched May 2024) our store has been broken - orders not being filled automatically, orders being marked as rejected in Shopify but actually processed in Amazon leading to duplicate orders, and our non-Amazon fulfilled orders no longer being fulfilled automatically. Staff I interacted with seemed nice and tried to be helpful, but in the end it's still broken and the result was "this is Shopify's fault, not ours, so nothing we can do about it. If you're a simple store shipping in one region and only using Amazon for fulfillment, then this may work for you. But if your business is slightly more complex, sells products in multiple countries using multiple third parties for fulfillment, then this product in its current state will not meet your needs and may interrupt the non-Amazon automations you have. We're exploring other options.

GhostTube
Australia
Over 1 year using the app
August 22, 2024

User friendly + superb support

Snackbear
United States
2 months using the app
Edited April 22, 2024

I got excellent support from Cara yet again. the Bytestand rep. Above and beyond what I usually see. Thank you very much, tue set up was seamless!

YourShoes
United States
30 days using the app
May 15, 2024

Fantastic customer service, support and app. Cara is always eager to help and always answers any questions I have. Been using this app for multiple stores and it is amazing. Highly recommend, best customer service of any app I use.

Pretty Package
United States
12 days using the app
April 5, 2024

Cara provided an excellent and speedy response, and her assistance was greatly appreciated. I highly recommend this app and their service.

EngineeredNutrition.US
United States
3 months using the app